Accounts merger?

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  • Question
  • Updated 4 years ago
Hello! Just discovered I had two accounts with you, registered with two different e-mails. Is it possible to merge them? Many thanks in advance. Dmitry
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Dmitry Petukhov

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Posted 5 years ago

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Zaz

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Hi Dmitry,

Can you send the two account email addresses to info@sidereel.com? We can take a look at your accounts and see if a merge is possible.
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Dmitry Petukhov

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Hi Zaz,
Unfortunately the email cannot reach you:


Delivery to the following recipient failed permanently:

info@sidereel.com

Technical details of permanent failure: 
Message rejected by Google Groups. Please visit http://mail.google.com/support/bin/answer.py?hl=en&answer=188131 to review our Bulk Email Senders Guidelines. I am using my Microsoft mail box (one ofmy accounts is registered with this address)
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Zaz

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Hi Dmitry,

Sorry about that! Please use customer_support@sidereel.com instead.
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Dmitry Petukhov

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It is done
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Dmitry Petukhov

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Hi Zaz,
Any good news for me?
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Zac Johnson, Official Rep

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Hi Dmitry, We're taking a look within AllMusic to see if there is an easy way to merge collection data. It's not a simple task and we'd like to solve it for you if we can.

Thanks,
Zac Johnson
AllMusic
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Dmitry Petukhov

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Hi Zac,
I see, thank you very much for your reply
I'll be waiting for your notifications