Artist info is wrong

  • 2
  • Problem
  • Updated 5 years ago
  • Solved
The artist bio for Jane of Arc on iTunes is 100% incorrect. The bio listed is for a completely different band with a similar title. Can you please change that ASAP?
Photo of Ashley Brown

Ashley Brown

  • 1 Post
  • 0 Reply Likes

Posted 6 years ago

  • 2
Photo of Chrysta Cherrie

Chrysta Cherrie

  • 731 Posts
  • 7 Reply Likes
Hi Ashley,
Unfortunately, this is an error on iTunes' end. Like AllMusic, iTunes gets their data from Rovi, but unlike AllMusic they use a method of pulling bios and reviews that can result in misapplied data, which is what happened here. You'll need to contact someone at iTunes to let them know they've matched the wrong bio with the wrong artist.

Thanks.
Photo of Chrysta Cherrie

Chrysta Cherrie

  • 731 Posts
  • 7 Reply Likes
Hi Ashley,
I've also had a colleague at our data provider, Rovi, kick this up to their client services person who handles iTunes.

Thanks.
Photo of Michael Chapman

Michael Chapman

  • 2 Posts
  • 0 Reply Likes
How can I contact Rovi?
Photo of Zac Johnson

Zac Johnson, Official Rep

  • 3267 Posts
  • 156 Reply Likes
content.music [at] rovicorp [dot] com