Blank spaces instead of calendar or episode info!!

  • 1
  • Problem
  • Updated 7 years ago
  • In Progress
About 2 days ago I opened sidereel to go onto my tracker but the button wasn't there anymore. I then noticed that the calendar showing what's on today/tomorrow/yesterday wasn't there, just a big white space. Clicking on a show (because I can still see their icons) I'm directed to their page with show info but no links or episode info.
Does anyone know what the problem is??
Photo of Hannah Matthews

Hannah Matthews

  • 0 Posts
  • 0 Reply Likes
  • confused and frustrated

Posted 7 years ago

  • 1
Photo of Hannah Matthews

Hannah Matthews

  • 0 Posts
  • 0 Reply Likes
Please someone reply! -.-'
Photo of Rain

Rain

  • 561 Posts
  • 19 Reply Likes
Hi Hannah,

Are you still seeing this problem? If so, the first thing I'd try, is quitting your browser and restarting it, or clearing out your browser's cache and reloading SideReel.com

If this doesn't resolve it, we'd need to get some more information from you in order to try and track down the problem.

* The URLs you are seeing this on
* Exactly which browsers and which versions of those browsers you are using
* What OS your computer is using
* Whether the problem is intermittent or consistent
* And where you are located. (US? Europe?)

Attaching a screenshot is also very helpful.

Thanks!
Photo of Beth Even

Beth Even

  • 2 Posts
  • 0 Reply Likes
When I try to access my tracker via Firefox on laptop, I see the icon that it's "loading"....loading...loading....my calendar is there but my list of shows never loads. I'm not having any issues with tracking shows on my android app but I would like to access the additional information online sometimes. Please help!

(Yes, I have cleared my cache and even cleanswept entire drive.)
Photo of Rain

Rain

  • 561 Posts
  • 19 Reply Likes
Hi Beth,

Can you let us know if you are still seeing this issue today? Also, is it an issue you are seeing on all browsers?

Thanks!