cannot watch any show... next episode box comes up

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  • Question
  • Updated 4 years ago
  • Answered
i cannot watch any of the show on sidereel everytime i click on direct link there is a box that xome up and says you have watch the episode but there inst nothing else and i didnt even watch the show what is going on ????
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Amelie Doyon Bilodeau

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  • mad

Posted 9 years ago

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Trish

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Could you let us know the shows you tried to watch and if possible, the links that you clicked on?
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Kendra

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Official Response
Hi Amelie, currently when you return to the site after clicking a link to watch, you'll receive the prompt to watch the next episode because the system assumes since you've clicked a watchlink, you have watched the episode. We've receive feedback that this needs some updating because that's not always accurate when you try a few links before choosing one to watch. When that does come up before you've actually watched, you can just click the X on the box and return to the search results page to choose another link.

If you're saying that just clicking the direct link button shows you that pop-up instead of getting that pop-up after you've returned to SideReel after looking at the video link, please let us know as that sounds like it'd be a bug instead of just something we need to update for that next episode pop-up. Thanks!
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Davis G

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This problem is definitely NOT solved. It happens on multiple shows (make that EVERY show we have tried to watch during the past week) AND via multiple links. Not a single link we have tried has worked over the past 2 weeks -- and we have tried dozens. This is not a "link" problem as mentioned above, but rather a SITE problem. No one I have spoken with has been able to watch shows due to this mis-direction problem fyi. 11/9/10 Definitely NOT fixed at this writing.
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Alex

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Hi Davis,
I'm afraid I'm unclear about what issue you're referring to -- are you referring to spam links, or an issue related directly to the 'welcome back' pop-up that says you've just watched an episode?
Keep in mind that when you click to view a watchlink, it appears in a NEW window or tab, not the same one as the search links page. The 'welcome back' screen shows up on the search links page -- NOT the video page where you watch the episode itself -- so that when you close the video page after viewing, it 'welcomes' you back to the search links page and directs you to the next video.
If you give me some more information on what is specifically happening when you click a link to view, I'll be happy to walk you through it and try to get to the bottom of this problem.
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Bridget Drew

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Im having the same issues, everytime I click on a link it gives me the box to watch the next episode, then when I go back to select and link the same thing keeps happing. I send more time trying to find another link, that 90% I endusing anothe web site. What am I doning wrong
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Kendra

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That next episode box currently comes up anytime you've clicked to watch, but we will be updating it to be more accurate as we've received feedback it is annoying when you don't always find something that's working properly. For now, you can X the box when you're just looking through your options.
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Bonnie Freechyld

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Just make the silly box go away!! Kill it!!
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Brenda Griffith-Ahsan

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I HAve same problewm,i have not got to see anything yet..does this even work at all ??? please help !! Thanks
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Alex

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not relevant to topic she posted in

Please reference the new conversation here: Viewing Issues