Can't disconnect sidereel from facebook account

  • 1
  • Problem
  • Updated 8 years ago
  • Acknowledged
I can't disconnect Sidereel from my facebook account.

I've removed and blocked the Sidereel FB app but you guys are still getting my Profile picture and the ability to share programs.

Don't merge this with another topic, i have searched your forum and i have removed the app but your still getting my information.

Also, i still use Sidereel and i can login into the site without using my Facebook ID and i don't want Sidereel to have Unauthorized access to my information.
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Joe B

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Posted 8 years ago

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Alex

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Hi ghostsnipper!
Merging with another topic is meant to guide you to the answer you're looking for, because something similar has already been asked - it's not a method of ignoring you!
In order to fully terminate your account, you need to email us at info@sidereel.com (or just tell us your username here) so we can disable your login credentials, and you need to remove the SideReel app from your Facebook account.
If both of those steps have been completed, your Facebook-Connected SideReel account will be inactive unless you attempt to Facebook Connect again - in which case you will reactivate it.
Keep in mind that your Facebook is used only to help you log in conveniently - we don't actively use your Facebook information for any other purpose other than signing you in!