Can't log in and it doesn't recognize my username

  • 1
  • Problem
  • Updated 4 years ago
  • In Progress
Suddenly logged me off and asked me multiple times to confirm my email. I followed the link on the confirmation email and it said there was an error and that I had been trying to confirm an email that was already confirmed and to try to log in again. I keep trying to log in and it doesn't recognize my username or email address that it had JUST sent an email to. What is going on?
Photo of Colleen

Colleen

  • 1 Post
  • 0 Reply Likes
  • confused

Posted 6 years ago

  • 1
Photo of Rain

Rain

  • 561 Posts
  • 19 Reply Likes
Hi Colleen,

It is possible you are trying to confirm your email from an address different from the one you originally signed up with. If you give me your username, and the address you would like to use, I can look up your account.

Thanks!
Photo of Colleen

Colleen

  • 1 Post
  • 0 Reply Likes
My username is bballbrunette064 and email is cgleason@iwu.edu. Thanks
Photo of Rain

Rain

  • 561 Posts
  • 19 Reply Likes
Hi Colleen!

I updated your address, and a new confirmation email should be on its way to you. Let me know if you have any other issues logging in.

Thanks!
Photo of Kevin Corr

Kevin Corr

  • 1 Post
  • 0 Reply Likes
I cant find where to log in. I get the facebook log in page every time. I tried to log in with facebook but it tells me that my email address is already in use. Yes sure, by me.