Cant log in to my account

  • 1
  • Problem
  • Updated 7 years ago
  • In Progress
have tried to send myself emails and I never get them.
Photo of Kay

Kay

  • 2 Posts
  • 0 Reply Likes
  • frustrated

Posted 7 years ago

  • 1
Photo of Rain

Rain

  • 561 Posts
  • 19 Reply Likes
Hi Kay,

It is possible you are trying to send the confirmation email to an address different from the address you originally signed up with. If you still have access to that email account, try sending it there, and confirming it from within that email account.

If you don't have access to that account, let me know your username, and the email address you'd like to update the account with, and I can change it for you.

Thanks!