Can't log onto

  • 1
  • Problem
  • Updated 6 years ago
  • In Progress
I have been logging on to your site and leaving ratings for albums I own for a few months now. I periodically get your newsletters. Suddenly today, your site doesn't recognize my e:mail address when I try to log on. What gives? My e:mail address is and my user name is Ronald Johnson
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Ronald Johnson

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Posted 6 years ago

  • 1
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Zac Johnson, Official Rep

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hi Ronald,
Would you do me a favor and try to use the "Forgot Password" step on this page?

You should be able to send a message to your e-mail address and then log in using a new password (or just re-set your old password again).

Please let us know if this solves the issue.