can't sign up

  • 1
  • Problem
  • Updated 9 years ago
  • Solved
1 error prohibited this user from being saved
There were problems with the following fields:

•Confirmation token can't be blank

i keep getting this error when trying to confirm my e-mail, no matter how many times i do it. And if i try and sign in normally it says the e-mail address doesn't exist
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Aliak

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  • sad

Posted 9 years ago

  • 1
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Alex

  • 4789 Posts
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Official Response
Hi Aliak,
Please try signing into your account on beta.sidereel.com. In other words, make sure you're not doing so on the older version of the site (sidereel.com/_home), which may not accept your login credentials. We'll be merging the two sites soon so you won't have to type in the "beta" prefix, but for now make sure you're logging on at beta.sidereel.com.
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Kendra

  • 1818 Posts
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Let us know if Alex's suggestion helps out! Also, can you let us know when you signed up for your account? Thanks!
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Aliak

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hey thanks, Alex's suggestion worked! I was beginning to get worried i wouldn't be able to sign up! thanks!
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Kendra

  • 1818 Posts
  • 101 Reply Likes
Great, thanks for letting us know!