Confirmation email has blank token.

  • 30
  • Problem
  • Updated 8 years ago
  • Not a Problem
Okay. Every time I try to log in, it says I need to confirm my e-mail. I have a confirmation email sent, and upon clicking the link inside, it says:
Thanks for registering! Great news - you've been selected as one of the first users of a new version of SideReel! Sorry for the inconvenience, but please reenter your email address to get started. You'll receive another confirmation in your email shortly.

Confirmation token can't be blank.

It's a never-ending cycle.

I love sidereel, but this is an annoying problem. My id is ckim722
Please fix this. ASAP.
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kimdavinci

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Posted 9 years ago

  • 30
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Alex

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Official Response
If you attempt to confirm your e-mail and receive the "Confirmation token can't be blank" error message, it's likely because you've already confirmed your e-mail. If you'd like me to check whether or not your e-mail has already been confirmed, please post your e-mail or username below, or e-mail us at info@sidereel.com. Either way, you should still be able to log in with your new account on the SideReel homepage! :)