Shows Are Missing From my Tracker Calendar!

  • 4
  • Problem
  • Updated 9 years ago
  • Solved
I have more then one show per day on my tracker but it only ever shows one show per day. Even on my app it does this, it is very frusterating. Like last night shows: The apprentice, Desperate housewives and Kourtney and Kim take new york were on but on my calender there only was desperate housewives. I already missed some shows and not bothered to watch them because I thought they were not on the calender because they weren't new. It used to be fine, this is only something that started happening within the past 2-3 weeks.
Photo of kristie

kristie

  • 0 Posts
  • 0 Reply Likes
  • sad

Posted 9 years ago

  • 4
Photo of Alex

Alex

  • 4789 Posts
  • 192 Reply Likes
Hi Kristie,
That's strange -- if you are in fact, tracking those shows (you might want to double-check), they should definitely be showing up on your profile calendar. Do you mind taking a screenshot of your tracker calendar and sending it over so we can check it out? You can either post it here or e-mail it to info@sidereel.com. Thanks!
Photo of equiroz0921

equiroz0921

  • 0 Posts
  • 0 Reply Likes
A few of the shows that I am tracking say that they are not new this/last/coming week(s), however i know that this is wrong because I either saw the show or I saw that it was a new episode on tvguide.com. So if you can please help me figure why this is happening then I would really appreciate it. Thank you.
The following shows:
-Teen Mom 2
-The Game
-Amazing Race
-Survivor
-Jersey Shore
-American Idol

This reply was created from a merged topic originally titled
Why are my shows appearing on the tv but on the daily sidereel calender it says that the show isnt new?.
Photo of Alex

Alex

  • 4789 Posts
  • 192 Reply Likes
Official Response
UPDATE: Sorry, some of this past week's episodes were delayed in getting posted, which is why they weren't showing up in your tracker calendar in a timely fashion. If some shows still aren't showing up for the upcoming weeks, please let us know!
Photo of Cindy62707

Cindy62707

  • 6 Posts
  • 0 Reply Likes
1. have a direct link when you sign in to go straight to the calendar
2. figure out why all the tracked shows are not showing up in the calendar... they are showing as airing in the TV Guide but yet your calendar is not showing them (but they are in the tracked shows below the calendar)

This reply was created from a merged topic originally titled
improve access and reliability to calendar.
Photo of Alex

Alex

  • 4789 Posts
  • 192 Reply Likes
Hi Cindy! As you see above, shows were not showing up on your calendar because the episodes for the week were not updated in a timely fashion. So sorry for the inconvenience! Let me know if some shows still appear to be missing.
As for the link to your profile, once you sign in, you can click your username in the top corner to go directly to your profile, or bookmark it with the link http://www.sidereel.com/users