Email problem

  • 2
  • Problem
  • Updated 6 years ago
  • In Progress
My email address changed 2 months ago and for the past 2 months I have been trying to subscribe to the new releases emails. I had deleted my old address(jdscoleman@cs.com) and when I subscribe I get a "thanks for subscribing" reply but I have yet to receive any emails. I've been a fan of the allmusic site for many years. Please add me to the email lists. Thanks, James Coleman email:jdscoleman@att.net
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James Coleman

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Posted 7 years ago

  • 2
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Zac Johnson, Official Rep

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Hi James,
I sent you a private e-mail on this matter. I hope you are receiving the newsletter now.

Zac
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Sean Trinkaus

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you guys are gonna lose readers if ya don't get this sorted out.
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James Coleman

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Thanks but I'm still not getting the New Releases emails. As far as I can tell they are not going to my SPAM. I don't know what the problem is.
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Patrick Scragg

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I have the same problem - I used to recieve the AMG New Releases e-mails on a regular basis and then they stopped. I notified someone at AMG months ago and they advised that as a fix, my e-mail address was removed from a 'blocked' list. I still haven't received any of the notifications. I've tried re-registering and have confirmed that the emails are not filtered as SPAM in my inbox. Any resolution or suggestions would be greatly appreciated! Thank you.
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James Coleman

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I still have the problem but my daughter set me up with a email account in hotmail.com that I used to register again. I rec'd this past week's New Releases email from Allmusic with no problem. Try hotmail, it didn't cost anything extra.
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Sean Trinkaus

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This reply was created from a merged topic originally titled
where TF are my newsletters?!?!?!?.


still not recieving any new release newsletters in my email
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Chrysta Cherrie

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Hi Sean,
Please contact me at support@allmusic.com, providing the email address that you use for your AllMusic account/newsletter subscription.

Thanks.