Facebook login doesn't work.

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  • Problem
  • Updated 2 years ago
I cannot log in with my Facebook account. My browser tells me sidereel doesn't send any data.
Is there a way to create a new account on sidereel and link it to fb account to transfer all the tracker data?
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Aleksandra Bąk

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Posted 3 years ago

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fireryone

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Same issue, works in Firefox but not in Chrome.
Cleared history and it said it was logging in with my facebook account but proceeded to display the same "ERR_EMPTY_RESPONSE" error page and not log me in.
Tested with and without AdBlockPlus and Anti-Adblock Killer so its not them either.
(Edited)
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Ádám Dudás

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This reply was created from a merged topic originally titled Facebook account login issue.

Dear sidereel,

I use the site with my facebook account for years now, tracking a ton of shows.

I got always logged in automatically via my fb account, now it doesn't seem to work. The logging in window won't disappear, and I can't log myself in manually via my fb account.
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TV Queen, Official Rep

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Forwarded the issue to IT
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MelloneyW

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Hi
Same problem as Adam Dudas, login is very iffy...most times it no longer works. I cleared my cookies from sidereel and facebook etc...very annoying problem  :/   I THINK it started when the banner for Complex movies was added. I have shut down my ad blocker, tried all kinds of stuff but no good.
(Edited)
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Ádám Dudás

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@MelloneyW: My problem was solved on its own, but the issue started when the banner was added.
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fireryone

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I noticed on firefox I got that "you're using an adblocker" popover wondered if what they were using for that was confusing chrome, but since it happens even with adblockers off i'm thinking it might be related to the insecure https/ssl certification and chrome might be hard blocking it because of that - since i see post from mobile users that can not log in because of the ssl certification issue.
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MelloneyW

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I use firefox, I got something about "Csrf detected"
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Zaz

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Unfortunately, the network routing between our hosts and Facebook's internal servers is suffering from some problems. We are currently working with our hosting service to resolve the issue.

This issue is unrelated to the adblocker interstitial, CSRF, Complex Media, or certificate issues.
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Karen Redington

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This reply was created from a merged topic originally titled Facebook authorizing.

I've always been automatically logged in through Facebook if I restart my computer. Otherwise, I never log out. Today I was asked to log in, but there was an error message that could not verify Facebook credentials. I tried to reset my PW in Sidereel, but keep getting error message. I do NOT want to create new account as I've been using for years.

Note: This conversation was created from a reply on: Help! I'm Locked out of my SideReel Account!.
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fireryone

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Thanks for the update Zaz, great to see you guys keeping the community updated.

Mine logged in fine this evening, so hopefully the issue is on the mend/resolved :D
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Ádám Dudás

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It won't log me in again, same issue. How am I supposed to track my shows? :(
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TV Queen, Official Rep

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For anyone continuing to have problems, please read the following workaround (you can also click through from the top of any page on SideReel): http://blog.sidereel.com/facebook-errors/
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Zaz

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We now have a fix in place, so you should be able to log in again. Please comment on this thread if you are still encountering difficulty.
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Beth Wolfe

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I’m also havin* this problem. It doesn’t recognize my Facebook login
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Rachel

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Fix in progress. We will update when working again.
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TV Queen, Official Rep

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We're back up. Thank you for your patience.