forgot which email i used!

  • 1
  • Problem
  • Updated 2 years ago
  • In Progress
i can't log in anymore on sidereel.
when i try to login it says: Oops! We are currently unable to log you in because your account has not yet been confirmed. Not to worry

but how can that be i've been using sidereel for een long time now.
when i clicked on the button to send me an new email to confirm it, it says that there is no email found. ( and i have been trying my email addresses, at all of them they say that)

can't you guys just send me an email at which email i used, when i just say what my account name is?
Photo of f m

f m

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  • sad

Posted 6 years ago

  • 1
Photo of Rain

Rain

  • 561 Posts
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Hi!

If you give me your username, I can look up what email address you signed up with.

Thanks!
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Siobhan Hendersen-Hamilton

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Thats exactly what i need help with! Trying to sign into my account on a new phone and cany remember the password amd worried I trying the wrong address
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TV Queen, Official Rep

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Hi Siobhan,

You have an account under the same email address you are using here, siobhan1234. 

You can reset your password via http://www.sidereel.com/users/password/new