Google TV App Problem

  • 6
  • Problem
  • Updated 8 years ago
  • Acknowledged
I have Google TV and when I login to the app and see the shows I am tracking it only lets me watch the show at Amazon.com. The shows are on HULU, and online, I can go and watch them on HULU from the Sidereel site, but on Google TV is only shows up Amazon
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Tommy Nobis

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  • sad

Posted 9 years ago

  • 6
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Alex

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Hi Tommy,
Sorry for the inconvenience, but unfortunately many networks and video hosts (Hulu included) don't support viewing from Google.tv!
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Alex

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Hi Judy! Unfortunately it's all a matter of what Google TV supports, not SideReel, but we'll definitely look into what other sources other than Amazon are supported!
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Judy Sullivan

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I emailed Logitech (who supports gtv apparently) and today it is working normally again! I can once again access the "normal" sidereel website and choose from the free providers. Yippee!!!!!!
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otoole369

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Here's an idea, Alex. Cancel the app, the website is way better. The app doesn't even have cancellation buzz. I just can't believe Sidereel would keep pursuing this venture. Please give back sidereel.com as opposed to the app. Thanks!
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Alex

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Hi otoole,
The Google TV app is just for those who want to use it -- it's not a replacement for the website or the iPhone app. The SideReel website should be functioning as normal with the features you're used to seeing.
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otoole369

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Everytime I try to go to the website it auto directs me to the app. So I'm confused maybe?
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Judy Sullivan

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Format suddenly changed when I accessed from my google tv today. It was fine yesterday, but now a totally different format. Can't search for shows & only Amazon links are displayed. This isn't the case when I log in from my computer. What's the deal? Why can't I watch from my favorite & free links on google tv anymore?

This reply was created from a merged topic originally titled
only amazon links & format change on google tv?.
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Judy Sullivan

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Tommy, go try again -- as of this afternoon it appears to be working if you go to sidereel.com outside of the gtv app.
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Photo Man

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New Feature: Connect your @sidereel and Twitter accounts from your Profile!

This reply was created from a merged topic originally titled
Why cant i watch my Showes On the app on Google Tv.
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john

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This is kind of a pain because if you put your app on the android platform it should work as you have the agreement with google Sony and what ever feed you are using. This needs to be addressed.
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Alex

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Hi John,
I'm afraid I don't understand the problem you're addressing. What doesn't seem to be working?
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john

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The application does not appear to be taking the password and user name informaton. Show tracking information does show up on your que. No search feature. You select a program to watch such as Alphas and you are directed ti an xfinity site and never plays. Is this an arbitrary feed or is there an agreement between sidreel and xfinity?
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Alex

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Hi John,
Just to clarify - are these issues related to the Google TV app specifically, or are you trying to access SideReel from your mobile device/phone?
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jon

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i'm wondering why your app is on google tv since it seems that every show I try to watch says it isn't compatable.

This reply was created from a merged topic originally titled
does'nt work with google tv?.
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john

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Been wondering that ever since I have owned my gtv
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killer07764

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If the app is on the Google TV how come every time i try and watch something, it says it cant be viewed on this device?

This reply was created from a merged topic originally titled
Google TV.
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Alex

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Hi killer!
Our Google TV app shows featured links that are typically available on SideReel; however, many of these hosts have been disabling their services from Google TV. Since SideReel doesn't host any videos and aren't affiliated with the sites linked to on our site, unfortunately we have no control over what is supported on Google TV.
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john

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Then why offer an app on the GTV platform?
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Alex

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We offer the app so that you can access your tracker and watch from the supported sources. As described above, what is supported and what is not is not supported is completely out of our control, as is the case on the regular site.