Data Corrections

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  • Question
  • Updated 6 years ago
  • Answered
I recently corrected large amounts of errors that Allmusic had on their site regarding me as an artist, biography, discography, etc. To update it correctly I had to send them physical copies of all my releases not yet listed; which I did ... they only included 3 out of the 4 that I sent. I've attempted to contact them 3 times via email and have heard absolutely nothing. What am I doing wrong? and is there an alternate method for contact? such as a phone ... ?
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Aaron Robinson

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Posted 6 years ago

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Chrysta Cherrie

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Hi Aaron,
See our FAQ. Our data provider handles requests like yours, and if you followed the steps we provided then your info went directly to them. However, as mentioned in the link above, they receive quite a bit of feedback, so it can take some time.

Thanks.
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Chrysta Cherrie

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Hi Aaron,
Sorry that wasn't the answer you're looking for. Because this is an issue on the end of our data provider, we do not know why some discs would be added and others not. Requests like these are fulfilled as time/resources allow, so my educated guess is that they added what they had time/resources to do and will continue when they have the time/resources again.

Thanks.
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Aaron Robinson

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Okay, Chrysta ~ look at this link: http://www.allmusic.com/artist/aaron-...

Do you see? This is supposed to be an ALBUM. "BLACK NATIVITY - IN CONCERT: A GOSPEL CELEBRATION" 2004 - Aaron Robinson (Arranger-Conductor-Piano) The content is all messed up.

This is my page: http://www.allmusic.com/artist/aaron-...

See? There is supposed to be an image for the CD, the correct title, artist, etc. This is wrong.
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Chrysta Cherrie

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We provide various support pages which explain how to submit feedback. In the case of feedback that is relevant to our data provider, the feedback submission forms send directly to the data provider, where they are read and handled by an editor. To break it down further:

Here is a basic explanation of how to submit corrections, which I directed you to previously: http://www.allmusic.com/faq#missing

This is linked in the link above, but here is a detailed explanation of the corrections submission process: http://www.allmusic.com/data-corrections -- If you follow this process, your message goes directly to our data provider.

Here is a basic explanation of how to submit an album, bio info, artist image or album cover: http://www.allmusic.com/faq#submit

This is linked in the previous link, but here is a detailed explanation of the product submission process: http://www.allmusic.com/product-submi... -- If you follow this process, your message goes directly to our data provider.

This is also linked under the data corrections question in the FAQ, but here is a general feedback form: http://www.allmusic.com/feedback -- If you select Album Submission, Artist Biography Submission/Update or Digital-Only Album Submission, your message will go directly to our data provider. As the various support pages detail, Rovi receives a huge volume of feedback and as such cannot provide a personalized response about the status of your request, but if you'd like to try them again this link is another place to do it.

Thanks.
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Chrysta Cherrie

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Your reply with the link to one of your album pages came in while I was typing the detailed reply above. I understand there are errors and that it's frustrating. We have provided you the tools to contact our data provider to sort it out, and they have received your messages and will act on them as time/resources allow.

Thanks.
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Chrysta Cherrie

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Hi Aaron,
Please see the album page. It appears the cover is correct. As my Rovi contact reports, based on what they could figure out from the info you provided them, they have merged duplicate Aaron Robinson artist pages and added the release year to the album you mentioned above. If what you're seeing on that album page is incorrect, please allow a few days for our site to update.

Thanks.
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rob jacobs

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This reply was created from a merged topic originally titled
Rob Jacobs Engineer is not the same as Product Manager. I am engineer can that stuff be removed? Thanks.


Rob Jacobs Engineer is not the same as Product Manager. I am engineer can that stuff be removed? Thanks
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Steve Parsons

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This reply was created from a merged topic originally titled
Kanye West Genre Error.


Please remove the genre listing of "Jazz" from the Kanye West section of allmusic.com. He is as far from Jazz as is musically possible. This is an insult to the talented and muscially accomplished jazz musicians who are no longer alive and cannot air their criticisms of this musical atrocity. If this suggestion is disregarded please explain to me what constitutes this modern rapper as Jazz!
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johnbush360

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Hi Steve,

Good catch -- the jazz genre as applied to Kanye West is incorrect. You should see it corrected on allmusic.com within a few days.