How to work with TiVo

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  • Question
  • Updated 1 year ago
We mailed hard CD and bio on 10/1. We emailed photo and other information by email 11/5. Artist and album names only just appeared.  Should we wait on your research or use the "corrections" page? Thanks!
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James Willingham

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  • Eager and curious!

Posted 1 year ago

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Zac Johnson, Official Rep

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Patience is usually your best bet. The team that enters this information is small and the amount of submissions they receive is large.
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James Willingham

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Very helpful, Zac. I will give it some more time. If I have more questions in the future may I simply post to this conversation again?
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Zac Johnson, Official Rep

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Since AllMusic.com is a customer of TiVo's information (similar to Spotify, Pandora, Apple Music and other music services), we don't have any insights into their workflow or at what stage your project might be.

If you need to follow up with them, the best contact information is content.music@tivo.com