How can I connect the 3 accounts I've now created?

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  • Updated 8 years ago
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Merged

This conversation has been merged. Please reference the main conversation: Duplicate Accounts?

I signed in with facebook, twitter and my e-mail address. they're all separate though. How can I connect them?
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Kristin Jones

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Posted 9 years ago

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Alex

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Hi Kristin,
Unfortunately there's no current way to merge all 3 accounts if you've created them all separately, but our tech team is currently working on a fix for that!
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Matthew Finch

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I have been using facebook to sign into this account since using sidereel. I am trying to leave my facebook account deactivated now and so wanted to log in using twitter instead.

Problem is I accidentally linked my twitter account when I wasn't logged into my regular sidereel account, so it set up a new account. I can't find a way to delete that new account so I can link twitter to this one. I just keep getting a message saying there is another user with these twitter details.

I really want to stop activating facebook when I log in here, but I don't want to have to lose everything on my account due to having to start again on a new account. Please help.
My current sidereel account it MattFinch.
My twitter username is fffinch and it has linked to an account with Matthew Finch as the name.

Thanks.

This reply was created from a merged topic originally titled
Cant use twitter log in for my account..
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Alex

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Hi Matthew,
There is no current way to connect existing accounts through different means of logging in. As you've noticed, connecting through a different login will create a new account instead of connecting to your existing SideReel account, and there is no current way to merge the 3. However, our tech team is working on a fix for this, so it won't always be this way.
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Carrie O'Malley

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I accidentally hit 'connect to facebook' without being logged into my sidereel account. Now I can't link my real account to my facebook account because it says a facebook user already exists. Tried removing the sidereel app in facebook but it still won't let me connect my sidereel account. The only other thing I can do is copy everything from me real account to this one that's connected to FB. Been bugging me for MONTHS!!

This reply was created from a merged topic originally titled
How do I delete my duplicate account?.
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Alex

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Hi Carrie, unfortunately there isn't currently a way to Facebook Connect with an already-existing SideReel account, but our tech team is developing a way to do this in the future. Sorry for the inconvenience!
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Carson J Gallo

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Isn't there a way to close an account, so then we can connect both social networks to our primary accounts, cause the account that u closed isn't still connected to that social network anymore?
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Alex

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Hi Carson, while we're happy to deactivate any unwanted accounts for you, unfortunately there is still no way to Facebook-Connect with an already-existing SideReel account.
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Carson J Gallo

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Good than please Deactivate my duplicate account here @ http://sdrl.tv/nQSqWf
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Alex

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Hi Carson - that link didn't work because it's not a public profile. If you provide the username or email associated with the duplicate account you don't want, I'm happy to deactivate it for you. You can also email it info@sidereel.com if you don't want to post it here!
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Carson J Gallo

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The User Name of The DUPLICATE ACCOUNT IS - Carson Gallo (DELETE)
My MY MAIN ACCOUNT IS - CarsonGallo (DON'T DELETE!)

Let me know when its closed.