Discography filter not working

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  • Updated 6 years ago
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not liking the new layout at all thus far....can't listen to tracks directly from your site. Now I'll have to just go to iTunes....also how does the filtering work? when I click on "compilations", what do I do next to reset? I hit "enter" and nothing happens. I don't see a "go" button to hit next. thanks
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Alex Saulius Dzikas

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Posted 6 years ago

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W.L. Barlow

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This reply was created from a merged topic originally titled
...what is wrong....


A little assistance here, please.
Went to "Charlie Hunter" - discography.
Discs came up~
Asked for "sort compilations"
no change
Asked for "DVD's"
no change
Asked for "All"
no change
WTF am I doing wrong?
W.L. Barlow
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Zac Johnson, Official Rep

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Hi W.L. & Alex,
I;m not sure if you are doing anything wrong. It seems like you are doing the right steps and the site was not working as expected.

If I go through the same process that W.L. lays out, I get the different views:



Can you tell me what browser and version you are using?
Maybe we can fix this bug for you.

This site is usually helpful in letting you know your browser version:
http://whatbrowser.org/

Please let us know so we can fix it.
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Alex Saulius Dzikas

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I'm using IE 8 thanks
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Zac Johnson, Official Rep

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Thanks Alex.
I just tried in IE8 and even (gulp) IE7 and both worked for me.

We'll keep poking at it.

I might suggest you do a hard refresh (hold down the SHIFT key and then refresh the page) to see if you maybe loaded the page right while we were rolling out.

Also, let us know if this magically starts working for you as we continue to see if we can replicate the bug.

Zac
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Alex Saulius Dzikas

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the hard refresh with shift key did not help. When I open the discography screen, it defaults to "Albums", if I try to click on compilation or other choices...what am I supposed to do next? Do I hit "Enter" on my keyboard? That would make sense but that does nothing. I hit the resfresh button, still nothing...is there a "go to" button on the screen that I am not seeing?
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Chrysta Cherrie

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Alex,
To listen to all of the audio clips of any album we provide samples for, look for a link at the top of the album page that streams the samples all in a row:



Whenever applicable, we also offer links to the full length tracks on streaming services, in a column labeled Stream to the right side of the track title. When you click on those, they open the streaming service in a new browser window, so you can continue browsing around AllMusic while listening to the music.

Let me know if that fits the bill for ya. Thanks.
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Alex Saulius Dzikas

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when I click on the large arrow at the top of the album page, all I get is a white screen with this: ["http:\/\/rovimusic.rovicorp.com\/playback.mp3?c=oyDBia6qFWE0WsubWEKuIc2KXJKuJLE7UG4BJXcyKZ4=&f=J","http:\/\/rovimusic.rovicorp.com\/playback.mp3?c=oyDBia6qFWE0WsubWEKuIWjIb8Tr8vVfGLIuM5x_WSg=&f=J","http:\/\/rovimusic.rovicorp.com\/playback.mp3?c=oyDBia6qFWE0WsubWEKuIfQIxMnXLaW9NvEpt_rvU6E=&f=J","http:\/\/rovimusic.rovicorp.com\/playback.mp3?c=oyDBia6qFWE0WsubWEKuIf3pqi0RS20pHqZddGAWQOA=&f=J","http:\/\/rovimusic.rovicorp.com\/playback.mp3?c=uILZj1cfTt2rAG2SBDjXR5jWf7KriH64XH0cLbjLrOY=&f=J","http:\/\/rovimusic.rovicorp.com\/playback.mp3?c=uILZj1cfTt2rAG2SBDjXR4apJnH0KBK7tayJ1L1z1aM=&f=J","http:\/\/rovimusic.rovicorp.com\/playback.mp3?c=uILZj1cfTt2rAG2SBDjXR6wfpsQHuOlGC4-o-yXc8Os=&f=J","http:\/\/rovimusic.rovicorp.com\/playback.mp3?c=uILZj1cfTt2rAG2SBDjXR_KUU23ZQzDPVjJ3ONioHGo=&f=J"]
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Zac Johnson, Official Rep

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Hmmm...Weird. We'll take a look.
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Andy DeNardi

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I've had difficulties with the radio buttons for filtering also, but have been using the site long enough that I know I have to wait until the page has completely loaded before I change the filter This sometimes takes a loooong time if there are a lot of albums and my web connection is slow.

I, and perhaps others, expect that page loading will cease when we make another selection like "All", and a new request will take effect. It doesn't; at least for me it doesn't. Any filter change requested while the page is loading is ignored. Then, since "All" is selected already but not displayed, I have to select "Albums", wait for it to load, then select "All" again. So I've got to endure three cycles. Try that with someone like Anthony Braxton who has over 180 albums on his main page.

It would be great if a new selection would interrupt the previous selection.
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Zac Johnson, Official Rep

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Thanks Andy.
We may need to disable the filtering mode until the discography has completely loaded until we can figure out a more elegant solution.
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dan forte

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This reply was created from a merged topic originally titled
Discographies stuck in the mud.


I was just on the Bobby "Blue" Bland page, for a trial run. I clicked on Discography and a list of his albums came up. Then I clicked from "Albums" to "Compilations," but the list didn't change. I assume this is a glitch that you're trying to fix. You might have tried to work that (and pretty much every other "improvement" that no one seems to like) before launching this disaster of a new design.
It's not too late. No one will laugh at you; you'll actually be applauded. Go back to the "old," or better yet "original," design. Please.
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Hi Dan,
Can you test to see if the filtering works by letting the page load completely before filtering?

I know that Bobby "Blue" Bland had dozens of albums, which may take a while to load on the page before they can be filtered and sorted.

We'll look into ways to make this faster for all users.
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dan forte

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Yes, I know Bobby Bland had dozens of albums. I let the page load completely – or, I should say, I waited quite a while, much longer than the previous design or the one before that. Just stayed on a list of the albums, not comps, not DVDs, no matter what I tried to get it to move to.
As I said before, the new design is disastrous. I can't imagine you were getting this many complaints before the switch. You really need to listen to your users and go back to what was simple and gave the most information. Quantity and accuracy are what consumers need, not a bunch of garbled flash.
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Zac Johnson, Official Rep

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It appears as though you may have Javascript disabled or you may be in some sort of IE8 "Standards" mode. If I go into "Standards" mode or disable my Javascript, I get the same issues you're seeing. (no filtering of discographies, crazy strings of MP3 URLs when I click the Play All Samples button).

To enable Javascript, follow the steps listed at this site:
http://www.enable-javascript.com/

Internet Explorer < 9
1. On web browser menu click "Tools" and select "Internet Options".
2. In the "Internet Options" window select the "Security" tab.
3. On the "Security" tab click on the "Custom level..." button.
4. When the "Security Settings - Internet Zone" dialog window opens, look for the "Scripting" section.
5. In the "Active Scripting" item select "Enable".
6. When the "Warning!" window pops out asking "Are you sure you want to change the settings for this zone?" select "Yes".
7. In the "Internet Options" window click on the"OK" button to close it.
8. Click on the "Refresh" button of the web browser to refresh the page.
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jose arconada

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This reply was created from a merged topic originally titled
discography filters.


in discography, I am not able to change from 'main albums' to 'compilations' or others. i change the choice (dot) and I press enter or refresh but it goes again to 'main albums'
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Zac Johnson, Official Rep

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Hi Jose, can you check to see if you have Javascript disabled?
http://www.enable-javascript.com/
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Andy DeNardi

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I can confirm that I'm running NoScript. That doesn't help me, but it gives you more info on those that are having problems.

No, I'm not going to run javascript. I don't like the animated graphics, browser slowdown, potential security holes and data mining. But that's my choice, I'll just wait until the page loads before adding a filter. Thanks for helping to pin down this problem.
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Håkan Norin

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This reply was created from a merged topic originally titled
Nothing happens when I try to filter discographies..
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Håkan Norin

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JavaScript is enabed in my browser, and I let the page load completely before I try to filter. Still nothing happens.
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Zac Johnson, Official Rep

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Thanks Håkan,
We'll keep looking.

Can you please tell us what browser and OS you are using?
This site is usually helpful: http://whatbrowser.org/
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Håkan Norin

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I use Firefox, Windows XP.
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Zac Johnson, Official Rep

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We're seeing some issues as well. Hang tight.
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Edward Carbo

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This reply was created from a merged topic originally titled
Fix filtering!.


Cannot filter discography. It's stuck in albums.
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Zac Johnson, Official Rep

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Hi Edward,
Can you please tell us what browser and OS you are using?
This site is usually helpful: http://whatbrowser.org/
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Darrel Christenson

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This reply was created from a merged topic originally titled
filters broken.


Filters are not working, clicking repeatedly between Albums, Compilations, etc. and the results displayed do not change.
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A

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This reply was created from a merged topic originally titled
Changing from view by grid to list is broke.


When I try to change from "grid" to "list" in viewing "albums" in the different music categories everything glitches. http://www.allmusic.com/subgenre/ajax...
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Zac Johnson, Official Rep

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Yep. We're working to fix these interrelated bugs now.
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Chrysta Cherrie

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The discography filter is currently down. Our dev folks are aware of it and working to fix it.
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Michael

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This reply was created from a merged topic originally titled
Discography Filters are Not Working.


Your website Discography Filters are not working. All one can see for an artist is a list of Albums. One cannot see Compilations, Singles&EPs, DVDs&Videos. Clearly there is a glitch in your recently updated site.
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Tim K.

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This reply was created from a merged topic originally titled
Cannot navigate in discography tab.


within the discography tab, I cannot navigate between albums, compilations, singles, or DVDs. When I click the button for anything other than albums, it just stays on albums.
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Tim K.

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This reply was created from a merged topic originally titled
Discography navigation.


Within the discography tab, I cannot navigate between albums, compilations, singles, etc. When I click the button to go to compilations or DVDs, the discography just continues to show "albums".
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Yu Zhang

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This reply was created from a merged topic originally titled
Tabs are not working.


When in Discography category, I can only use Albums tab. Other tabs such as Compilation, EPs, DVD, Other are not working when they are selected.
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Kevin Murrell

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This reply was created from a merged topic originally titled
Sorting Album Recommendations as a List.


New site looks awesome. Very excited to get into the new features. One concern: in the "Similar Albums" section of an album page, you used to be able to view the selections as a list. This feature seems to have been removed. It was very useful, because you could sort the list by rating and potentially find awesome things that you never would have come across otherwise. Do you plan to re-add this feature in the future?

Cheers!
K. from Nova Scotia
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Zac Johnson, Official Rep

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Hi Kevin, We didn't see a lot of users interacting with that list view on Similar Albums. We wanted to see if users would miss it and it sounds like they do.

Thanks for the feedback.
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Zac Johnson, Official Rep

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Based on your feedback, we've re-incorporated the Similar Album List View back into AllMusic.

The columns are sortable so you can find the highest rated albums that are related to the album you're interested in.

Thanks for letting us know that the feature was useful to you. I'm glad to have it back.



http://www.allmusic.com/album/the-rca...
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Darrel Christenson

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Why in a different tab? Why not just below the track listing like it used to be? Why have you people gone TAB CRAZY - stop separating information so it takes forever to find everything you want to know about an artist/album.
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jrincc .

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This reply was created from a merged topic originally titled
Some allmusic.com important features are not working ok..


Site is not working ok. I can't see the compilations of any artist and can't sort the albums by rating. Although i do not disagree with the new design, it has these errors. ¿Could you fix it, please?
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Jeff Monk

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This reply was created from a merged topic originally titled
Navigation.


How does one see compilations by an artist on the new site. I clicked at the top of the discography "filter" and nothing happened. Can we get the old site back? When?
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Zac Johnson, Official Rep

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Burning the midnight oil, this issue should be fixed now.

You may need to do a Hard Refresh to make sure the new site code gets loaded properly.

Let us know if you are still seeing issues sorting and filtering the artists' discographies,

How to do a Hard Refresh

Google Chrome

Windows/Linux:

Hold down Ctrl and click the Reload button.
Or, Hold down Ctrl and press F5.

Mac:

Hold ⇧ Shift and click the Reload button.
Or, hold down ⌘ Cmd and ⇧ Shift key and then press R.

Internet Explorer

Hold the Ctrl key and press the F5 key.
Or, hold the Ctrl key and click the Refresh button.

Safari

Hold down ⇧ Shift and click the Reload button on the toolbar.

Mozilla Firefox and Related Browsers

Windows/Linux:

Hold the Ctrl key and press the F5 key.
Or, hold down Ctrl and ⇧ Shift and then press R.

Mac:

Hold down the ⇧ Shift and click the Reload button.
Or, hold down ⌘ Cmd and ⇧ Shift and then press R.
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Håkan Norin

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It seems to be working. Thanks!
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Zac Johnson, Official Rep

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Glad to hear it!