I cant get onto my tracking profile page.

  • 18
  • Problem
  • Updated 6 years ago
  • Solved
It says you have been experiencing technical diffuculties but i made another profile to see if that would work and it loaded the profile page?
Photo of Finnian Spencer

Finnian Spencer

  • 4 Posts
  • 0 Reply Likes

Posted 8 years ago

  • 18
Photo of Alex

Alex

  • 4789 Posts
  • 192 Reply Likes
Weird -- are you still having trouble accessing your old profile when logging in from that account? If so, try doing a shift+refresh...
Photo of Shivam Rudeboy Jingar

Shivam Rudeboy Jingar

  • 0 Posts
  • 0 Reply Likes
im having the same issue. i could log in via facebook but i cant access my sidereel profile
Photo of Mike Rodrigues

Mike Rodrigues

  • 0 Posts
  • 0 Reply Likes
i can't log in through my facebook login for my tracking page. can you help?
Photo of Renatu Almeida

Renatu Almeida

  • 0 Posts
  • 0 Reply Likes
SideReel is experiencing some technical difficulties. Our team is on it!
Sorry for the inconvenience, stay tuned and check back soon! Having same problems! plz help
Photo of Kristina Andrejeva

Kristina Andrejeva

  • 0 Posts
  • 0 Reply Likes
I have same problems. Profile not working :(
Photo of CarinaH

CarinaH

  • 0 Posts
  • 0 Reply Likes
It is doing same on mine. It lets me log in with facebook but when I click to go to calendar it says that it's experiencing technical difficulties. =(
Photo of Martin Blanchard

Martin Blanchard

  • 0 Posts
  • 0 Reply Likes
hope they fix this soon mine is the same!!
Photo of Alex

Alex

  • 4789 Posts
  • 192 Reply Likes
Official Response
Hi everyone, a fix is going out today for this error -- so sorry for the inconvenience and thanks for bearing with us!!
Photo of Tatiana Araceli Tapia Besnier

Tatiana Araceli Tapia Besnier

  • 0 Posts
  • 0 Reply Likes
When I log in using facebook then it sais that sidereel is experiencing some problems, but it seems to never be fixed

This reply was created from a merged topic originally titled
sidereel not available.
Photo of Martin Blanchard

Martin Blanchard

  • 0 Posts
  • 0 Reply Likes
i canot get on my sidereel profile it says it is experiancing problems. it has been like this for over 2 days now

This reply was created from a merged topic originally titled
problem getting profile.
Photo of Andrea Theberge

Andrea Theberge

  • 18 Posts
  • 1 Reply Like
everytime i go to see my tracker it gives me the sidereel is experiencing some technical difficulties page yet my friends pages are working fine.. wth

This reply was created from a merged topic originally titled
my page hasnt been working for like 2 or three days now.
Photo of Marilyne Bélisle

Marilyne Bélisle

  • 0 Posts
  • 0 Reply Likes
I can't go on my profile to see which shows have played the same day (schedule). I can log on just fine, but the problem is after the log on. When clicking on name or on the profile link. Thanks

This reply was created from a merged topic originally titled
Can't log on into profile or see schedule.
Photo of Charley Emery

Charley Emery

  • 0 Posts
  • 0 Reply Likes
I haven't been able to access my profile to see my tracked shows for a few days now. It just takes me to the sidereel technical difficulties page

This reply was created from a merged topic originally titled
Can't get on user profile.
Photo of Michael Kalember

Michael Kalember

  • 0 Posts
  • 0 Reply Likes


logging in with facebook...

This reply was created from a merged topic originally titled
I haven't been able to access my 'followed' schedule for 5 days....
Photo of Janet Smith

Janet Smith

  • 0 Posts
  • 0 Reply Likes
I keep getting the technical dificulties thingy, when I try to go to my profile page. This is the 3rd day! What gives?????

This reply was created from a merged topic originally titled
Are you changing the site?.
Photo of Amanda Neal Quint

Amanda Neal Quint

  • 2 Posts
  • 0 Reply Likes
Why can't I get into my saved programs??? For days now, I can sign in with my facebook,... but can't access anything without getting a message about technical difficulties.

This reply was created from a merged topic originally titled
Why can't I get into my saved programs?.
Photo of Dana Adkins

Dana Adkins

  • 0 Posts
  • 0 Reply Likes
I am having the same problem as the orginal poster and have been for FOUR days 'SideReel is experiencing some technical difficulties. Our team is on it!
Sorry for the inconvenience, stay tuned and check back soon!' - this is the error message I get when I try to access my profile after logging in with Facebook. I have tried accessing this account from a home computer and from an office computer. Still no luck. Thanks!
Photo of Bradley Graham

Bradley Graham

  • 1 Post
  • 0 Reply Likes
My Tracking Page only loads half way and never finishes. After a while I get the "technical difficulties" page.
Has been like that for 4 days now...
Please advise...
Photo of Rachel

Rachel

  • 1768 Posts
  • 220 Reply Likes
Hi there-
Thanks for your patience and reporting the issues with your Tracker.
The team is aware of the problem and will be working to correct it ASAP tomorrow!
In the meantime, if you are using Safari, we recommend trying Google Chrome instead!

Thanks and we'll keep you posted.
Photo of Rachel

Rachel

  • 1768 Posts
  • 220 Reply Likes
Official Response
We've pushed an update this afternoon that *should* solve the Tracker loading issues in Safari. If you are still having issues, or are having issues with a different browser, please let us know!

Thanks for your patience and feedback-
The SideReel Team