I can't sign in anymore with facebook

  • 4
  • Problem
  • Updated 5 years ago
I can't access my tracker, but I can access the site though it doesn't log in. My computer says he had to reinitialate so he can't access the tracker.
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Kim De Fooz

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  • bummed

Posted 5 years ago

  • 4
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Zaz

  • 942 Posts
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Hi Kim,

We are working through a few problems with Facebook login that should be resolved any minute.  What country are you in?

Thanks,
Zaz
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Hanna Marszałkowska

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It still doesn't work for me. I'm from Poland. 
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Aleksandra Bąk

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This reply was created from a merged topic originally titled
I cannot connect to facebook, it keeps redirecting me to the same login page over and over without showin any error..


I use the latest chrome browser, didn't change anything in the last few weeks, the problem keeps repeating for a week now.
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Jen

  • 224 Posts
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Thank you for your feedback. Can you please verify for us, which browser you are all using, or if you are on one of our apps.
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Alex

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Official Response
Hi all! Sorry for the inconvenience. We're working on getting to the bottom of this as soon as possible!
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Jen

  • 224 Posts
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The issue appears to be tied to Facebook user names with non-English alphabetical characters. We are working with our engineering team on a fix for this. We appreciate your understanding.
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Zaz

  • 942 Posts
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Hi everyone,

We think this should be fixed now.  Please try to log in to SideReel with your Facebook account and let us know if you have further problems.