I want to restore my deleted account. Could you please allow me to do that? I really love sidereel and would like to keep using it

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  • Problem
  • Updated 2 years ago
PLEASE HELP ME REOPEN MY DELETED SIDEREEL ACCOUNT WITHOUT OPENING A NEW EMAIL FOR IT! i love sidereel and want to use it please allow users to reopen their accounts at least within 3 days
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n

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Posted 5 years ago

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Rachel

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Hi there-
Can you please provide the email address you registered with; we can then restore your account.
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n

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Rachel

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We've reactivated your account. You should receive a confirmation email to confirm your email address! Please let us know if you have any other issues.
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n

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Thank you so much! Have a great day! :)
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n

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I apologise but is it possible to restore another account of mine. I'm sorry if this is an inconvenience :( I like to be organised and I have a specific way of separating the shows I like to watch. I would be very happy if you could do this!

n.karimova@outlook.com
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Rachel

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Not a problem - we have also restored this account. We also encourage you to check out a new feature of ours, which lets you make lists of shows! You can add shows to lists from your tracker or a show page. This feature might also help you organize your shows in a more helpful way.
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n

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I have not received a confirmation email :(
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Rachel

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We just resent it. Make sure and also check your spam folder; it's possible it could end up in there :)
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n

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Thank you! You guys have a fantastic service. I've never had a reply so quick :)
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Betul Yalcinkaya

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This reply was created from a merged topic originally titled
Restore deleted account.


I deleted my account because I wanted to make a new one with a different username. Unfortunately, I found out I can't use the same email address. So I would like to restore my old account. Is this possible?
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Alex

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Hi Betul! Sure thing — I just need the email address/username associated with your account so I can look you up!
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Alex

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Cool, you're back! Let me know if there's anything else I can help you with!
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Betul Yalcinkaya

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Thank you so much! :D 
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Heidi Lustrous

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can you please reset mine too
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TV Queen, Official Rep

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Your account has been reinstated. :)
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M Stolk

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Help help, cant log in anymore after disconnecting my facebook account with sidereel or something. Please restore

Username was: markstolk (after disconnecting facebook it is user15016989)
Email acc: mcbstolk@live.nl
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TV Queen, Official Rep

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Your account is restored. You can now reset your password, if you need to, and should be good to access it with your email address, or username markstolk.
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M Stolk

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Thank you <3
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TV Queen, Official Rep

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You're very welcome :)