I'd like to subscribe but get a message from Firefox that the payment site isn't secure

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  • Updated 2 years ago
I'd like to subscribe but get a message from Firefox that the payment site isn't secure (it also shows the lock with a red slash through it rather than the green lock). Can you clarify the safety of your site. It's awesome and I'd like to support you.
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paul miller

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Posted 2 years ago

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Zac Johnson, Official Rep

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We set up our Subscribe page to be protected via HTTPS.
https://www.allmusic.com/subscribe

You should not be seeing the red slash, it should be a green lock, but I am seeing now that it is giving a warning saying that our organization is not identified in our certificate.

We're looking into it now.

I can say that we've had our subscription service up and running for over a year-and-a-half with no issues.



 
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G

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Thanks for posting Mr. Miller, and thanks for the link Mr. Johnson.  I noticed the same issue.  Should update the "Sign Up" link at the top-right of site-pages to "https://www.allmusic.com/subscribe".  Somebody not paying attention could accidentally get their information obtained and/or stolen.  Hope this helps.  I too like and want to support the site.  Great resource - one more to research musical information.  Wikipedia, Google, Amazon, and/or the IMDB are not always correct.
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G

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Hi again Mr. Johnson, just letting you know there is still a problem with the "https://www.allmusic.com/subscribe" web-page: somebody that does not already have an account and does not wish to log-in with a facebook account still must select the "Don't have an account?" option and that is linked to the same "http://www.allmusic.com/join" web-page which contains the form for filling-out user information that is not secure.  I really just at least want to be able to create an account to be able to add, edit, and/or update musical albums on your site (of course checking my sources in order to determine if my work is accurate or not).  Hope this helps and to hear from someone soon.
(Edited)
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Zac Johnson, Official Rep

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Hi G.

Signing in to AllMusic and Subscribing to remove ads are two separate things. Many users want to sign in to rate albums, write album reviews, receive our weekly newsletter for free without entering their credit card information, so we need to have two different links for these areas.

We are working to ensure that our Join page (which has nothing to do with accepting credit card information and remains functioning as it has been since we launched the login ability) is HTTPS compliant just like our Subscribe page is.

Please note that if you create an account, it does not allow an individual user to add, edit or update musical albums on the site. To try to manage accuracy of information, these changes are made by an editorial team and not by individual visitors to AllMusic.
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Zac Johnson, Official Rep

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As a follow-up, all of our pages are now HTTPS / SSL encrypted so there should be no more warnings about AllMusic being a non-secure site.