Mistaken author names and BIO in Itunes

  • 1
  • Problem
  • Updated 7 years ago
  • Acknowledged
Dear friends:

We recently delivered our first 5 songs to Itunes, through SDAE Spain.

We found that there is a band called SONGO (no accented "O" at the end) from San Francisco and the system has matched SONGÓ's music with SONGO's biography. In our case, neither our name nor our EP are SONGO (without accent). I see both names in Itunes.

So the songs are OK, but the texts dont match with our band. BIG MISTAKE!!! We need this to be corrected as soon as possible.In any case, to avoid any misunderstanding we can be named as SONGÓ, or SONGO ACID SON. We have both names registered.

The author names in Itunes are mixed up too. The correct names of the authors are: Andrés Valencia and Mario Orías.

Our email: songo.sound@gmail.com

Thanks for your support,

Andrés Valencia
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Andres Valencia

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Posted 7 years ago

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Chrysta Cherrie

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Hi Andres,
I've passed this along to one of our technical editors to correct. If you have a bio sheet or some other reference material that will help distinguish the two bands, please send that along to content.music@rovicorp.com.

Thank you for using AllMusic!
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Chrysta Cherrie

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Hi Andres,
Upon further inspection, this is an error on iTunes' end. They use a method of pulling our bios and reviews that can result in misapplied data, which is what happened here. Our client services rep who handles iTunes has been informed of the error and will advise iTunes about it.

Thanks!
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Andres Valencia

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Great Chrysta!

We really appreciate your answer. I ll send you an email with the correct BIO.

Thanks
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Andres Valencia

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Chrysta:

I ve been really busy, couldn't write before.
I just sent you our BIO to content.music@rovicorp.com

Thanks a lot!!

Andres