MIXED-UP PRODUCT, ARTISTS, & NO PROFILE PHOTOS

  • 2
  • Problem
  • Updated 7 years ago
  • Acknowledged
We have continually tried to correct inaccurate gendre and information about our artists, The Reds® (Rock), Rick Shaffer (Blues/Garage/Rock), and Bruce Cohen (Electronic/Ambient). First of all, the band name, The Reds®, is a Registered Trademark, with the first use date of 3/17/77. Under the U.S. Trademark Act, it's unlawful for use by another band, artist, or musical group. A few of the bands currently on AllMusic, using our Trademarked name have been contacted and, going forward, are changing to new band names. In the case of Bruce Cohen, his content contains songs by "Rabbi" Bruce Cohen. Regardless of the numerous times we've provided corrected data to AllMusic, it still remains a jumbled mess. How can we straighten this major mix-up once and for all? How can we provide photographs for the profiles of our artists? Our web site provides our discography, biography, and more . . . http://www.TarockMusic.com. Now that the AllMusic site is seriously being updated, it's the perfect time to correct all the misinformation. Will you do that? Please contact me directly so we can work together to resolve these issues. Thanks. Theresa Marchione, Tarock Music, tarock@epix.net.
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TarockMusic

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Posted 8 years ago

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johnbush360

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I'm sorry that you feel genre information is incorrect about your artists, but because of finite editorial resources, we have to prioritize all of our work. I can't say for sure when or if these issues will be resolved.
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TarockMusic

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As usual, a total waste of time outlining an issue, then getting a moronic reply from Get Satisfaction, without any any resolution whatsoever. What a joke.
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Zac Johnson, Official Rep

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I understand your frustration.

(As you likely know) AllMusic/AMG/Rovi is also the data source for a lot of music sales and e-commerce sites online, and the demands of our customers to update and maintain high-traffic large commercial new releases often take up the majority of their time.

Correcting out-of-print or archival information unfortunately ends up being a secondary priority and that group only occasionally gets free time to pick up things like you're pointing out.

Sorry your corrections have not been corrected despite your hard efforts.
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Nadja von Massow

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Sorry to barge in again, but maybe if AMG would do a better job at presenting relevant, accurate and up-to-date information, they would become a better website, with more visitors, more revenue and more staff to maintain accurate and up-to-date information in their database.

I know this sounds like chicken and egg, but if I was a website visitor and would get incomplete, old or inaccurate information. I would go elsewhere and not come back.

Also, prioritising the most popular artists is a pretty shallow mainstream approach, don't you agree?
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johnbush360

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Hi Nadja,

I can understand your frustration, and I'm sorry we haven't created a good experience for you, but we feel we're incredibly well-staffed to present everything that the vast majority of our users want to read and discover.

Just to give you a sense of what we've accomplished, during 2012 alone our editors presented accurate and up-to-date information on over 100,000 different releases, and our writers reviewed 6,000 records -- that's over 100 every week. I wouldn't call that a shallow mainstream approach.

Hope this helps.

Best,
John Bush
AMG Senior Managing Editor, Pop Music