New Help Forum for AllMusic

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  • Announcement
  • Updated 1 day ago
  • (Edited)
We've used this service for many years but recently we got this email:

Dear ,

As you are aware, Sprinklr, Inc. (“Sprinklr”) acquired the assets of Get Satisfaction, Inc. (“Get Satisfaction”) as of March 31, 2015. Since then, Sprinklr has continued to maintain the Get Satisfaction platform as a stand-alone offering.  

According to our records, you are currently using the Get Satisfaction platform and therefore we are reaching out to let you know that as of June 30, 2020, Sprinklr will no longer be offering or maintaining the Get Satisfaction platform.

So we're going to start using a very similar service called Helprace which seems to have a lot of the same functions:

https://allmedianetwork.helprace.com/s1-allmusic

The downside is that a lot of these archival posts won't be available anymore.

If there are any favorite posts on GetSatisfaction that you like to read to your kids at night, I'd suggest you take some screenshots now.

See you on Helprace.
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Zac, Official Rep

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Posted 2 weeks ago

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rootsmusic

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Zac, Helprace is worse than Get Satisfaction.  I think Sprinklr isn't announcing a shutdown of Get Satisfaction because other forums are still active on Get Satisfaction.  Is there more info about their announcement?  Thanks.
(Edited)