new search results layout

  • 5
  • Problem
  • Updated 10 years ago
  • Solved
new search results layout doesn't display all the results
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crashd.burnd

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  • happy

Posted 10 years ago

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nubiaphile69

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it doesn't seem to be displaying all the search results, and i cant find a link to results other than megavideo which imposes time limits. very frustrating. why the changes?
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Kendra

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Official Response
Hi there, are you having trouble with the 'view all' button working? If that's the case, let me know what's happening when you try to click it. If that's not the issue, please describe more specifically what trouble you're running into and I'll be happy to help further.
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crashd.burnd

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Could you point out where this 'View All' button is located? If it is there, perhaps it should be moved to a more conspicuous location; it seems I'm not the only one who can't find it. This is a screenshot of what I see:
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Kendra

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Hi crashd.burnd, we're experiencing some issues with the view all button since yesterday's updates. It should appear under that list of links, right above the search box. Try refreshing and/or restarting your browser to see if that helps. Our engineers are looking into what might be going on, so if that doesn't help, we'll have some more updates to fix this up tomorrow.

Check here for further updates on this issue:
http://support.sidereel.com/sidereel/...
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Tasha Griffin.

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i'm also having some trouble with the view all button, when i click it the links start to load and then where the links should appear comes up blank or a box comes up saying there has been a problem try again later, also the view all button sometimes doesn't appear at all
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Kendra

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Hi Tasha, thanks for the report. Make sure javascript is enabled on your browser and you can also try clearing SideReel cookies, restarting your browser, and trying the view all button again to see if it works any better.

If it's still not working for you, can you let me know what browser & version you're using?
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Tasha Griffin.

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That worked, thank you for the help ..
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Kendra

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That's great, thanks for letting me know! Feel free to post again if anything else comes up.
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crashd.burnd

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It works now!
(Window 7, Mozilla Firefox 3.6)