Not able to turn off emails.

  • 1
  • Problem
  • Updated 8 years ago
  • Acknowledged
Why am i not able to turn off emails from sidereel. Whenever I uncheck those boxes on the preferences page and then refresh the page, they are checked back again.
Photo of Akhil Munjal

Akhil Munjal

  • 0 Posts
  • 0 Reply Likes
  • sad

Posted 8 years ago

  • 1
Photo of Alex

Alex

  • 4789 Posts
  • 192 Reply Likes
Hi Akhil - make sure you're saving these new preferences and not just refreshing the page! If you're still having trouble, just let me know what your email or username is and I'll be happy to unsubscribe you in the system! We don't meant to hold you hostage!
Photo of daniela.c.buchmann

daniela.c.buchmann

  • 0 Posts
  • 0 Reply Likes
Hei!
I having the same problem: I have tried to turn off the email alerts several times and sidereel just checkes the boxes automatically back. Please turn off Sidereel Updates sent to my e-mail account.
Thank you.
Photo of Alex

Alex

  • 4789 Posts
  • 192 Reply Likes
Hi daniela! Sure thing - so sorry for the inconvenience! What's your email?
Photo of Alex

Alex

  • 4789 Posts
  • 192 Reply Likes
Deleted! :) And you've been unsubscribed!