Possible slight flaw

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
Noticed this a long time ago but figured it would fix itself, it didn't. The program 666 Park Avenue is in my tracker, BUT there are 2 listings for it. One is hiatus the other is dead and says concluded.

Eliminating one will not eliminate the other (concluded) one. I've always had the two appearing.

Figured maybe a cookies thing, so deleted all your cookies, re-signed in and there was the dead 666 Park Avenue icon/link.

I don't have to see it cause one of the two reads concluded (the dead-no link icon), but it is what you'd call an annoyance or maybe a flaw...

That's it. Everything else seems to be functioning perfectly for me at least. Thanks.
Photo of Keith

Keith

  • 9 Posts
  • 0 Reply Likes
  • nuetral

Posted 6 years ago

  • 1
Photo of Rachel

Rachel

  • 1768 Posts
  • 220 Reply Likes
Hi Keith-

It appears we have a deleted listing in our database for 666 Park Avenue.

Is one of the shows in your tracker "666 Park Ave"? If you untrack this one, all should be well as this is the deleted entry.

Thank you for helping us detect a bug! We are working on getting this fixed, as it should not have appeared in the first place!
Photo of Keith

Keith

  • 9 Posts
  • 0 Reply Likes
That's the problem! I can't delete any now for some reason without going to the tv programs page. ALL stop tracking for any show apparently don't function for me anymore.

Under my tracker I have all shows listed, 1st column is the icon, 2nd column is 'Title' and under that is 'Status: ***** | stop tracking.

All the stop tracking links are dead links, clicking does nothing even though browser see's as a clickable link https://www.sidereel.com/users# . All links - for all programs for stop tracking on Tracker page are identical & non functional.

So the Concluded (your deleted listing) cannot be deleted. Others can be changed by clicking the tv shows icon which takes you to the shows page where the 'Stop Tracking option works as always. So the deleted listing of 666 Park Avenue can't be removed from my Tracker page. The other 666 Park Avenue page is OK, it can be tracked and un-tracked using the procedure above.

thanks,
Photo of Keith

Keith

  • 9 Posts
  • 0 Reply Likes
I missed the part where 'you were trying to get it fixed. But, I've also given an additional issue (main tracker page 'stop tracking' buttons are non functioning)
Photo of Rachel

Rachel

  • 1768 Posts
  • 220 Reply Likes
Not to worry. We made it briefly so that you can untrack from the page: http://www.sidereel.com/666_park_ave - Please let us know when this is complete so we can again remove it.

The malfunctioning of the 'stop tracking' button should be specific to this show/issue (that the deleted show is appearing in your tracker). So, fixing that will solve both problems. If The 'stop tracking' is not working properly for other shows, please let us know (but as far as we can tell, it is good). Thanks again for your feedback - this was incredibly helpful!
Photo of Keith

Keith

  • 9 Posts
  • 0 Reply Likes
It worked! It's gone. Thanks for that.

But those other 'stop tracking' links I described aren't working with Chrome, They all read:
https://www.sidereel.com/users#

In Firefox they do work and read:
https://www.sidereel.com/users?messag...#

In IE they do work and read:
https://www.sidereel.com/users?messag...#

I just found this out. (Stopped using Firefox v.11.x till v12.0-12.01, had a loading issue.)

Not using a Chrome dev version. Using v.26.0.1410.64 m. A bit of parsing weirdness maybe?, but it's Chrome...

So:
'stop tracking' links are'nt working with Chrome, and are working with FIrefox & IE

Hope that bit of info helped and
Thanks for the assist.. :)
Photo of Rachel

Rachel

  • 1768 Posts
  • 220 Reply Likes
Thanks, Keith! We're going to look into it more.