Possible virus?

  • 3
  • Problem
  • Updated 6 years ago
  • Acknowledged
When I visit AllMusic I get a warning from Norton 360 that an intrusion attempt by surveycentral.tamagotchief was blocked - Web Attack: Facebook Fake Survey 9. Are you aware of this? I doesn't happen with any other site.
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Roger Elbourne

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Posted 7 years ago

  • 3
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Zac Johnson, Official Rep

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Thanks Roger.
We'll investigate. This is certainly something we don't want on AllMusic.
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Roger Elbourne

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This is still happening, when I click on 'Search'.
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Zac Johnson, Official Rep

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Hi Roger,
Where are you reporting in from? What country?

I wonder if we have a bad regionally-targeted ad that is slipping through the cracks.
By letting us know where you are from, we may be able to better track it down.

You can also e-mail us at support [at] allmusic [dot] com if that is easier for you.

Thanks for your help with this one.
Zac
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Martin Winfree

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I am in Mississippi (USA). I put up another post about this earlier; I have had several intrusion attempts and web attacks in the past few weeks that Norton stopped, but they were all rated "High". They were happening when I started typing before the website was fully loaded; if I wait to begin typing, that seemed to stop the problem.
This morning (very early), however, there were two more (of two different types) that happened in quick succession from the same computer – the other attacks were of the same type, though from different computers – when I used a link from a Wikipedia article to allmusic. I hadn't noticed any changes previously, but now, I can't seem to log into allmusic via Facebook anymore. When I tried logging into Facebook directly from the allmusic page, my user name and password combination were not recognized, twice.
It could be a problem with Facebook I suppose; I have noticed over the past several weeks that it was taking an unusually long time to get to the log-in screen when I opened Facebook. That problem seems to have disappeared; whatever was trying to pry its way into my system might have succeeded, but if they did, they are smart enough to get by the Geek Squad, again twice. It is possible that all of my allmusic problems happened while I was already logged into Facebook, but I don't think so.
I can send you details from my Norton history if this will be helpful to you. This seems pretty serious to me.
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Robert Rodriguez

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Lately, I'm also getting sporadic virus alerts when visiting allmusic.com (and also sometimes billboard.com) where Microsoft Security Essentials detects 3 viruses, and I get a popup to download a "securitycleaner.exe" which I suspect is a fake. I did not click the download and my virus scan checked out ok, but it looks like one of the ad sites might be infected.
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Martin Winfree

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I don't think this is an allmusic specific problem at all. I get this kind of fake ad about a fake antivirus program (the name you mention sounds familiar) from time to time on all sorts of websites. Norton might be blocking this for me now; I haven't seen one in a while (maybe all year) and none at all with allmusic. However, the tech guy who does work for our office mentioned that they come up for him when he tried to get into allmusic, so I know they are out there.
One thing that has helped with me is to allow allmusic to fully load up before beginning to type (not always easy, at least for me :-) ). If a problem happens, close out of Google and all other web tabs; and then try again. I am starting to be able to use the site again, though there are still attacks.
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NoSacredCow

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The all music site redirected me to another virus filled page entirely. This has happened a few times over the last few years but the day I get an email about a beta site? Ya'll need some better web security management. Get your agile group all over this. Or are you doing Kan-Ban? Never even got to preview the site after the redirect nor do I want to try...

This reply was created from a merged topic originally titled
Link sent to possible virus.
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Martin Winfree

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For what it's worth, I am not having this problem with allmusic anymore; maybe they fixed it. The computer tech at our office thought it might be related to something on Facebook, but it was happening even when Facebook wasn't open. Today I got the same kind of attack on a completely different website that isn't related to either allmusic or Facebook, so maybe they are trying other places now.