SideReel is back up!

  • 2
  • Problem
  • Updated 2 years ago
  • Acknowledged
  • (Edited)
Thank you for your patience!
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TV Queen, Official Rep

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Posted 2 years ago

  • 2
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Andrea Dozier

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This reply was created from a merged topic originally titled Lost all my tracked shows again..grrrr.

Not tracking shows again...grr
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TV Queen, Official Rep

  • 7982 Posts
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Official Response
We're back now. 

Thank you for your patience!
(Edited)
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Matt Blackwell

  • 16 Posts
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I am able to log in now, but my shows aren't showing. I am tracking over 200 shows and it will be near impossible to get everything back. Please tell me I haven't lost everything.
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Rachel

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Hi Matt! Did you try logging in with Facebook? We see an account that appears to belong to you that is not actually Facebook connected, which is why you'd see no shows if you attempted to login via Facebook. Try logging in with your username/email address. You can email customer_support@sidereel.com if you do not remember these.
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Matt Blackwell

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I emailed as soon as you made the recommendation and have yet to get a response. Can you please assist?
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Rachel

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Just replied~