sidereel's certificate issues

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  • Updated 4 years ago
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For over half a year now i keep getting this certificate issues. at times multiple certificates that's not longer valid supposedly.

what's going on and why hasn't that been dealt with for soo long? No disrespect, I'm just curious and whether or not the other users hasn't said a thing?!
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James Motumbo

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  • like SR's admin went A-wall

Posted 7 years ago

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Eli

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May I ask which browsers you've been using? And have you had this certificate issue on different machines?

You've certainly got our attention!
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James Motumbo

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Opera on both Windows 7 and currently Windows 8. I did just try to load it in IE and Chrome. They both alerted either parts of the page is not safe or some Content's been blocked or certificate don't match the hostname some stuff like that.

could it be there sites the ads are loaded from?!
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Eli

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Hi James! My apologies for leaving you hanging, we're still in the process of getting all the content on the HTTPS pages (mostly login/account related pages, such as the Tracker) via secure routes. I hope that over the next few weeks we can make insecure content alerts a thing of the past for you, but in the meantime my main concern is that you are still getting what you need from the site.

Are the core features still working for you, despite the browser warnings?
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James Motumbo

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HI Eli

No Problem. Yeah the page still works fine, it only complains about the certificate being wronge.

a quick info:

Server name: edge.quantserve.com
holder: a248.e.akamai.net, Akamai Technologies, Inc

there used to be another one some time ago but after a couple log and complains I started ignoring them all.

Hope this helps.
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Frank Dosh

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I also have this problem. It looks like you still haven't implemented https 2 years later.

On Chrome:


And on IE:
(Edited)
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Alex

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Hi Frank, this issue persists only for certain assets/images around the site — we'll look into fixing that! Thanks for pointing that out.
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Frank Dosh

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Hi Alex,

Seven months later (and 2y 7m after this thread was started), you still did not do anything about this problem. Did all your developers quit?

Also, the SideReel Help/FAQ (http://www.sidereel.com/topic/faq) page is empty and the Contact Us (http://www.sidereel.com/topic/contact) page is also empty. Don't you want your users to know where to contact the people running the site? Don't they deserve help?
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Zaz

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Hi Frank,

Because it has a limited impact on our users and our business, this is not a high priority issue. Due to all the assets we serve and how large and complex the site is, it is also not as simple a problem to solve as it may first appear. What is happening is that images are being served without SSL encryption from our CDN to a secure page (the tracker). While the warning in the browser may be a bit annoying, the security risk as a result is low (possibly none). That said, it is something we are making progress on and hope to resolve.

The FAQ and Contact Us pages should have a GetSatisfaction widget. We answer many questions a day here from our users via those channels. If you're not seeing that, it's possible you have an extension running that is blocking GetSatisfaction or some JavaScript error has occurred on the page. This is the first report we've had of that problem, so it is likely specific to your configuration.



Hopefully all of this information gives you some insight into the situation!
 
(Edited)