Site isn't working at all

  • 2
  • Problem
  • Updated 9 years ago
  • In Progress
The site really isnt working at the moment. I can't see any episodes other than the most recent one, I can't go to my tracking page either, so I can't really use the site right now.
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Matthew Finch

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Posted 9 years ago

  • 2
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Alex

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Hi Matthew,
Some users seem to be experiencing a browser loading/cacheing problem associated with a minor update we did this morning. Please try doing a shift-refresh on the page -- let me know if this helps.
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Matthew Finch

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That hasn't worked for me I'm afraid. I've tried that, plus clearing history, clearing cookies, quitting and relaunching my browser, nothing works.
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Alex

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Weird -- are you having this same problem on a different browser?
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Matthew Finch

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I had literally just tried that and it's working there. I've never actually had any problems before. I guess I'll just have to hope it'll be fine after a while and use other browsers in the meantime. Thanks for your help.
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Alex

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No problem -- sorry for the inconvenience but I'm glad to hear you were able to access it normally on a different browser in the meantime!
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kelladria

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yeah i'm having the same problem and the shift + refresh thing does NOT work... i'm using the google Chrome browser
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Matthew Finch

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I was using safari, I'm just using firefox for sidereel until it sorts itself out.
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Matthew Finch

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Use a different browser for sidereel for a while guys, that's what I've done. Maybe leave a comment saying which browser you are having problems with, it might help the admins find what the problem is, maybe I guess :)
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Matthew Finch

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Just so you can see this screenshot shows whats happening. There is no log in links or profile links appearing in the top right corner and you can see below the latest episode there are no others appearing. This is the same on every page I visit on the site. Sorry I'll stop bugging you now, just thought I'd see if this would help in any way. Thanks for the quick response earlier.