The tracker won't load...It is a long list of links.

  • 4
  • Problem
  • Updated 2 years ago
Clearing the cache and reloading the page will not fix the tracker. Its not loading correctly. It appears as a long list of links.
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Ronee Gibson

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Posted 2 years ago

  • 4
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TV Queen, Official Rep

  • 8352 Posts
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Hi Ronee,

Does it look the same if you look at it in an incognito/private window? If not, it is probably an extension/add-on that's causing the problem.

It would also be helpful if you could give us your unique URL when you visit https://www.whatsmybrowser.org/ which will tell us what browser is experiencing this issue. If you don't feel comfortable posting it, you can email it to us at customer_support@sidereel.com

Also, please try it in another browser, and see if you are getting the same results; we are unable to duplicate what you are seeing.
(Edited)
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Francois Nault

  • 2 Posts
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TV Queen, Official Rep

  • 8352 Posts
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Does it look the same if you look at it in an incognito/private window?
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Dagmar Arnott

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This reply was created from a merged topic originally titled Sidereel Strange Display..

I cant get to Sidereel properly.
All I get is DOS type text listing down the left of the screen. I have tried these browsers: IE,Firefox,Chrome and Opera. Same on mobile Galaxy S5 phone.
My username is JJane007
Email Address is baylady4@gmail.com
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jw55bosco

  • 33 Posts
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This reply was created from a merged topic originally titled nothing is working properly.

The pages are not loading properly. Everything is in text on the right side. Nothing is working. Help! I don't know what 150 tv shows I have to watch without sidereel. No Joke!
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Rachel

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Official Response
This issue should now be resolved for all users. If the website is still displaying incorrectly, please clear your cache!
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Francois Nault

  • 2 Posts
  • 1 Reply Like
It's working fine now.  Thank you