Tracked shows still not appearing after downloading the Apple update

  • 3
  • Problem
  • Updated 2 years ago
Merged

This conversation has been merged. Please reference the main conversation: My shows I was tracking have all disappeared, even after upgrading the app

I downloaded the apple update, and it still says I'm not currently tracking any shows. Any assistance would be greatly appreciated
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Shawn Parker

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Posted 2 years ago

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TV Queen, Official Rep

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Please delete all copies of the app from your device, install the updated app, and restore.
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Shawn Parker

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No luck. Same results
Photo of TV Queen

TV Queen, Official Rep

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To be clearer, your tracking has not disappeared, even if you aren't currently seeing it.

Be sure you are logging into the same account you were using before there was a problem with the app.

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