Tracker button is missing

  • 1
  • Problem
  • Updated 4 years ago
  • Acknowledged
Hi all

I cant add new shows to my tracker. Also when i move to different pages it seems that I am not signed in(only on my tracker page am i signed in). I don't have the tracked shows option in the Premieres & Finales Calendar and i cant move between the options there : premieres and finales.

Please advise how I can fix this(I use google chrome).

Thank you so much, the site helps me manage my TV series obsession :)

Regards
Natalie
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Natalie Daniels

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  • sad

Posted 4 years ago

  • 1
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Zaz

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Hi Natalie,

Have you tried:

1) logging out and back in?
2) restarting your browser?
3) viewing your tracker in another browser? (to see if this is a browser-specific problem)

Let us know if any of those things help with your problem or if you have the same issues in another browser.

Hope this helps!
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Natalie Daniels

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Hi Zaz

Thank you for the response.

I have done points 1 and 2 but the issue still exists.

The tracker button works in Internet Explorer. I prefer to use Google Chrome. The button does not work in Opera.

Regards,
Natalie
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Zaz

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Hmm, that is odd.  Can you tell me your username or profile url so I can look up your account? Are you tracking many shows?  Tracking more than 500 shows can cause problems.

We also prefer Chrome!
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Natalie Daniels

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Hi, my profile url is http://www.sidereel.com/profile/nat-arya
Thanks
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Zaz

  • 942 Posts
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Thanks, I will contact you directly.