Tracker stuck on loading - ie not working!!

  • 2
  • Problem
  • Updated 5 years ago
  • Acknowledged
  • (Edited)
Hi guys,
I've been having this issue with my tracker for a couple of days now. I use sidereel on my macbook typically using firefox, but I also tried loading it on safari and it didn't work there either. Once I get to my tracker page, the calendar loads but below that, it's permanently stuck on the "loading" gif. Like I said, I've tried a different browser (both safari and firefox), tried signing out and back in and done this several times over a few days and the problem is still happening. Please help!!
Photo of Meg


  • 34 Posts
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  • frustrated

Posted 5 years ago

  • 2
Photo of Zaz


  • 942 Posts
  • 130 Reply Likes
Hi Meg,

Can you tell us your username, email address or profile URL? We can take a look at your data and see if anything is wrong.  It also might be helpful for us to reset your password and log in as you, if that is okay with you.

Photo of Holly Beth

Holly Beth

  • 4 Posts
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When l have this issue, l just click my cursor out of the search box. Good luck!