Tracker not updating

  • 4
  • Problem
  • Updated 5 years ago
  • Solved
Merged

This conversation has been merged. Please reference the main conversation: I CAN'T TRACK ANY NEW SHOWS PLEASE HELP I LOVE YOU GUYS

Hi! I'm having problems with my tracker. My shows appear that I'm tracking them, and it even comes in the calendar, but they don't show up in the queue.

This is happening with most of the shows that I track, and since I'm tracking lots of them, I'm worried about missing a new episode.
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ilovetv=]

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  • REALLY frustrated.

Posted 9 years ago

  • 4
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Kendra

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Can you let me know a few specific shows you're tracking that are appearing on your calendar but not in your "Shows I'm Tracking" episode list? Generally they won't appear in that list until they're available online, so it could be that particular shows have not had any online content added, so they aren't appearing there for that reason. Let me know a few of the shows, though, and I can check if that's the case or not.
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ccfl

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All of them. EVERY SINGLE ONE of the shows I have tried to update - after I click the box, the check mark shows up, the episode disappears from my list as it should, but when I refresh the page or visit it the next day, the shows show up again!

On top of that, I now have new tracked shows, which I never signed up for, PLUS shows that I actually was tracking have now totally disappeared from my profile and calendar!!

Please go back to the old site format or else I am seriously going to stop visiting sidereel and just use fastpasstv.comf rom now on!
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Kendra

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Thanks for the report. This is an issue our team is working on fixing up, so updates with some fixes are coming soon!
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daisy

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yup i have the same thing with 30 rock, friday night lights, how i met your mother, and a bunch more i check "watched" refresh and they are all back again
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Kendra

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The team's working on this - we'll keep you updated on when it should be working properly. Thanks for your patience!

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