Tried everything.. No add link button

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  • Updated 8 years ago
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Well I have seen this topic being posted many times but none of them actually answer my problem. I am trying to add links and know exactly where the add link button should be and it is not there. I am definitely logged in and the page is fully loaded also I have tried with firefox, google chrome and IE all latest versions. One last thing would be that I'm trying to add links to True Blood, White Collar, Weeds... but I shouldn't think any of the shows are "blocked" at the moment from adding links.
Help Please :)

Thank you
Mike
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Mike

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  • frustrated

Posted 9 years ago

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Kendra

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Hi Mike, are you still experiencing this issue?
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Mike

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Yeah I am and its really frustrating because before beta sidereel everyhting was fine.
Image below to show you

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Kevin Barter

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Probably because of the show being "locked." They have been doing this to cut down on spam but they leave it locked well into the night/next day... It's getting really annoying when none of the shows show up until at least after midnight.
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Kendra

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You also could not be seeing that button if your email address is not properly confirmed for your account. Visit your profile to send yourself a confirmation email if you have not confirmed then go through the process and let me know if you see the button. If you are definitely confirmed and still do not see the button, let me know.
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Mike

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Kevin Barter - I'm pretty sure its not locked because i was checking everyday or now every few days and its still the same. Thanks for the information though

Kendra - I've been using Sidereel for ages but I guess with the new verison I've got to confirm my email address but I ran into a problem when doing this... I'll show you in the picture below.. and I entered my email address clicked the conformation then got an error.. the error tells me to enter the email address again but I still get the same ERROR 1 message..

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Alex

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Hi Mike,
In the screenshot you sent above, it says you're already logged in (in the upper right corner). Is it possible that you were trying to visit a link on the older version of the site and then got redirected here? If you go straight to beta.sidereel.com (the newer version), you shouldn't have a problem logging in, but if you do, let me know!
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Mike

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Alex - my problem isn't logging in, I can't find the add links button as shown at the top of this 'thread'..
I've had an account with sidereel for awhile now and before the beta version everything was working fine.. but now the beta version has caused me some problems
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Kendra

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Hi Mike, thanks for the screenshot and info. It looks like your mikebankz account does not currently have an email address associated with it at all. Try logging in then visiting your profile, clicking 'Edit Profile' then entering the email address you'd like to use. Click 'Update' and you should then be able to do the email confirmation successfully. Let me know if that works or if you still have trouble. If it does work, try then going to a page to see if you see the 'add a link' button.
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Mike

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Kendra - I can see the add link button now that I confirmed my email address. Thanks for helping me over this whole time :) I'll put up a picture to show you its working now
But thanks again for helping me, was dealt with well :)

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Kendra

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That's great, so glad it's working! No problem, glad we were able to figure it out.
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Phil Astley

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I have found a great episode of Kitchen Nightmares in vidxden that far beats the alternative because it buffers to your documents folder however I am having great difficulty finding out how to add it, I have been quite a long time user and want to contribute in some way if I am able..

Help me add links please? :)

This reply was created from a merged topic originally titled
Where do I add links?.
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Alex

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Hey Phil,
You can find the "add a link" button next to the specific episode block in the pull-down guide on the show page. Make sure you're logged in!
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Nick Scotton

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why cant i add links ?

iv been loged in with an account and also my facebook account and i still cant find the ad links button ??

people are adding links because the episode i was looking at last night only had 5 links now it has 100+

This reply was created from a merged topic originally titled
no add link button :(.
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sheste

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How do I add a link? I can't seem to find a link anywhere... I've checked help & FAQ and also searched the forums. I must be missing something very obvious!

This reply was created from a merged topic originally titled
How do I add a link?.
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sheste

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Still frustrated.... my question was merged in here, but it doesn't help me. I still don't see any add link button. I am logged in, even through facebook, and have verified my email address, but still no button.
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Alex

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Hi sheste,
Can you please e-mail me at info@sidereel.com from the e-mail you used to sign up for SideReel and I'll look into it for you?
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sheste

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I can't. for some reason your email thinks i'm spamming you... I've tried twice now.

Delivery to the following recipient failed permanently:

info@sidereel.com

Technical details of permanent failure:
Message rejected by Google Groups. Please visit http://mail.google.com/support/bin/an... to review our Bulk Email Senders Guidelines.
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Alex

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Hmm, weird. Sorry about that. Just to clarify, do you have two separate accounts (one with your e-mail and a separate one through your Facebook account?) -- if this is the case, it will likely allow you to add links from the one associated with your e-mail, but not the Facebook-connected one because there is no e-mail associated with it.
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sheste

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i only have one account. i used the same email here as i do on my fb account. i have never seen an add url button. oh well. thanks for trying i guess. *shrug*
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Alex

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Hey sheste, Facebook-connecting an account does not necessarily register that e-mail with the SideReel system. Try e-mailing me at alex@sidereel.com instead, or you can comment here with the e-mail you used to sign up if you don't mind posting it.
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Alex

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Whoops, nevermind -- just got your e-mail!
According to our system, the account associated with your e-mail is NOT facebook-connected, meaning you might have created a separate Facebook-Connected account without realizing it.
Make sure you're logged in to the 'sheste' account by entering your username and password (NOT through Facebook), and then if you don't mind, send over a screenshot of the screen you see that's missing the 'add a link' button. Thanks so much and sorry for the inconvenience!
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sheste

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i know. i only just added facebook to add a layer of verification and try to get the button. i confirmed my email account. i just went in and even tried using my gmail account. (i did email info@sidereel.com with that one), and confirmed that, and still no button. very strange.
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sheste

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I FOUND IT! YAY! (ok, you can laugh at me and i'm sorry for wasting your time)... I really was just looking in the wrong place. Actually, I can't confirm if that link was there on the other account, but now that I changed the email address and confirmed it, when I go to find a show, I see the add link link. :D

Thanks so much for your help. FOr a free site, you have awesome support, better than most paid sites if I do say so myself. :)
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Alex

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Yay! Glad we got it sorted out! Definitely not wasting my time -- please let me know if you have any other trouble. & thanks for the love :)
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Jessie Frank

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How do i add links? I'm logged on, and there doesn't appear to have an option near the episode

This reply was created from a merged topic originally titled
Adding Links.
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Nat Doyle

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I gave up trying - have never been able to add links so just don't bother anymore.
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Alex

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Hey Nat,
I'd be happy to help you out -- just let me know what your SideReel username is and I can look into it. (you can also e-mail me at info@sidereel.com if you don't want to post it here publicly).
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Nat Doyle

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Thanks Alex - my user name is Mhor :)
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Nat Doyle

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Hey Alex I just did the above again - I had re-confirmed my email address which didn't help but did it again - logged out and then logged back in - all seems to be working. Thanks anyway
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Alex

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Yay! Thanks for the update. Glad you were able to sort it out -- let me know if there's anything I can help you with.
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postmodern

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Where is the 'add link'? It was there yesterday, now there is no list of the recent shows, and no add link.. please help!

This reply was created from a merged topic originally titled
Can't find the add link!.
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sabauvg

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I do not see "add link" buton anymore why?

This reply was created from a merged topic originally titled
I do not see "add link" buton anymore why?.
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xtrmail

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Hi, how can i use the 'Add link' ? i can't see it.
Thank you.

This reply was created from a merged topic originally titled
Add link problem.
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TotalSneakPeak

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Hello, I have links to every episode of The Apprentice US Season 5, There is no "add link" button any where? I think it might be because the season is locked? Can you guys unlock it?

This reply was created from a merged topic originally titled
Locked The Apprentice Season 5.

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