Trouble with tracker

  • 35
  • Problem
  • Updated 6 years ago
  • Solved
I have not been able to login to my tracker. It attempts to load for a while and then I get a message saying that the server where the page is store is not responding. Could you please advise me on how to deal with it.
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Ma Ndj

  • 2 Posts
  • 0 Reply Likes

Posted 6 years ago

  • 35
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Rachel

  • 1768 Posts
  • 220 Reply Likes
Official Response
Hi all-
Thanks for your patience and reporting the issues with your Tracker.
The team is aware of the problem and will be working to correct it ASAP tomorrow!
In the meantime, if you are using Safari, we recommend trying Google Chrome instead!

Thanks and we'll keep you posted.
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Rachel

  • 1768 Posts
  • 220 Reply Likes
Official Response
Hi all-

We've pushed an update this afternoon that *should* solve the Tracker loading issues in Safari. If you are still having issues, or are having issues with a different browser, please let us know!

Thanks for your patience and feedback-
The SideReel Team