Unable to view Allmusic and sister sites

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
I am unable to view the Allmusic site or ANY of the All(.com) sites for over 24 hours now
This is the only website I am having problems with
And as I visit and basically stay on it all day long I am VERY sad
I have read every forum and basically attempted everything technically available.
HELP
Photo of Keith Crawford

Keith Crawford

  • 0 Posts
  • 0 Reply Likes

Posted 6 years ago

  • 1
Photo of Zac Johnson

Zac Johnson, Official Rep

  • 3334 Posts
  • 189 Reply Likes
Hi Keith,
What happens when you go to the pages on AllMusic or any of the other sites?
Do you get an error message?
Or a blank page?

Please let us know so we can solve this!
Photo of Keith Crawford

Keith Crawford

  • 0 Posts
  • 0 Reply Likes
hell Zac
i am still unable to use Allmusic it breaks my heart.damnit :)
I was just looking for some customer support or a link on the Rovi site when i saw this email
It is just a blank page after it tries to load and times out
can i send a screenshot here?
Photo of Keith Crawford

Keith Crawford

  • 0 Posts
  • 0 Reply Likes
*hello (whoopsie,look where my subconscious is)
Photo of Keith Crawford

Keith Crawford

  • 0 Posts
  • 0 Reply Likes
Photo of Keith Crawford

Keith Crawford

  • 0 Posts
  • 0 Reply Likes
lol there is one showing where Allmusic is on my browser
Photo of Keith Crawford

Keith Crawford

  • 0 Posts
  • 0 Reply Likes
here is what happens after approx 30 seconds
i was just on the windows 7 forums for about an hour and checking my computer again
BIG bummer man
Photo of Andy DeNardi

Andy DeNardi

  • 231 Posts
  • 20 Reply Likes
Is that an adblocker icon all the way over on the right? AllMusic has been up all of this time for the rest of us and I suspect that you've got a plugin that's causing problems.

Try this link, I think it has fewer elements that your software would try to prevent.
http://www.allmusic.com/faq
Photo of Keith Crawford

Keith Crawford

  • 0 Posts
  • 0 Reply Likes
lol
THANKS HOMIE
but i have installed every web browser known to man with the same results
attached is a good ole screenshot with adblocker uninstalled
Photo of Keith Crawford

Keith Crawford

  • 0 Posts
  • 0 Reply Likes
WHOOPS
looks like allrovi is taking ova :(
i want my album art though....grrrrrrrr
Photo of Keith Crawford

Keith Crawford

  • 0 Posts
  • 0 Reply Likes
here we will shut down ALL add-ons and extensions and do eettt
Photo of Keith Crawford

Keith Crawford

  • 0 Posts
  • 0 Reply Likes
oh ps@ Zac this all started after THIS
Photo of Keith Crawford

Keith Crawford

  • 0 Posts
  • 0 Reply Likes
I just recently changed my ip several times
and still cannot view the site
umm human reasoning deduction and logic sez it's this 'puter?
hell,i dunno
Photo of Keith Crawford

Keith Crawford

  • 0 Posts
  • 0 Reply Likes
heh
tis the GOVERNMENTS fault
Photo of Zac Johnson

Zac Johnson, Official Rep

  • 3334 Posts
  • 189 Reply Likes
What browser is that, Keith?

Can you hit this site and tell us what it says?
http://www.whatismybrowser.com/

Thanks
Photo of Keith Crawford

Keith Crawford

  • 0 Posts
  • 0 Reply Likes

Comodo Dragon
it does it with IE/Chrome/Opera/Safari too had not tried firefox yet *blush*
Photo of Zac Johnson

Zac Johnson, Official Rep

  • 3334 Posts
  • 189 Reply Likes
Hmmm...we're not too familiar with Comodo Dragon as a browser. It seems to me like you may have Haxx0r'd your system and browsers to the point that any number of things may be conflicting with the site loading. ;-)

Do you have Javascript turned on?
Photo of Keith Crawford

Keith Crawford

  • 0 Posts
  • 0 Reply Likes
Comodo Dragon is just a chrome knock off...is up to date
Photo of Keith Crawford

Keith Crawford

  • 0 Posts
  • 0 Reply Likes
"Haxx0r'd your system and browsers"
I have no earthly idea WHAT this means
Photo of Keith Crawford

Keith Crawford

  • 0 Posts
  • 0 Reply Likes
interesting as java is not detected
Photo of Keith Crawford

Keith Crawford

  • 0 Posts
  • 0 Reply Likes
NOT a java issue
after that update
the SAME thing happens on Goggle Chrome 30
IE
OPERA
Safari etc
Photo of Keith Crawford

Keith Crawford

  • 0 Posts
  • 0 Reply Likes
k THANKS fer ya time
Photo of Keith Crawford

Keith Crawford

  • 0 Posts
  • 0 Reply Likes
Photo of Keith Crawford

Keith Crawford

  • 0 Posts
  • 0 Reply Likes
Photo of Keith Crawford

Keith Crawford

  • 0 Posts
  • 0 Reply Likes
Photo of Keith Crawford

Keith Crawford

  • 0 Posts
  • 0 Reply Likes
lalalalala
Photo of Keith Crawford

Keith Crawford

  • 0 Posts
  • 0 Reply Likes
Safari
Photo of Zac Johnson

Zac Johnson, Official Rep

  • 3334 Posts
  • 189 Reply Likes
We'll check it out. Thanks.
Photo of Zac Johnson

Zac Johnson, Official Rep

  • 3334 Posts
  • 189 Reply Likes
Hey Keith,
Can you email us at support [at] allmusic [dot] com?

We may be able to solve this for you.

Thanks,
Zac
Photo of Keith Crawford

Keith Crawford

  • 0 Posts
  • 0 Reply Likes
ummm ok