Updated Rating Notifications

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  • Question
  • Updated 6 years ago
  • Answered
Hiya AllMusic Teamsters,

Long time fan of your work. Recently your team decided to give a score of R&B albums (mainly released between 1980-2009) an upgrade to five stars. While it's always a nice surprise to find out these on your own (especially when the new advanced search feature now makes it easier to find them all) I was wondering whether your editorial team has ever thought about letting readers know when a group of albums have received an updated rating by posting a news item about them on the front page of the main website, and/or in the newsletter?

Secondly I was wondering if there was a defined schedule set in place where you decide to go through the main genres individually, to re-review albums you feel are finally worthy of a five star rating and what that roughly is? I ask as someone who's especially excited to see updates to the electronic/rock genres and am wondering if we can expect something new within the upcoming months!
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Matski

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Posted 6 years ago

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Chrysta Cherrie

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Hi Matski,
This is a topic for our data provider. I've forwarded your message to them.

Thanks.
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Matski

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Heya Chrysta,

No reply from them yet? Perhaps it's a topic that they'd like to remain quiet about. Thanks for trying anyway...
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Chrysta Cherrie

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Hi,
Please understand Rovi receives hundreds of pieces of feedback each week, so they must prioritize based on factors like the needs of the retailers and distributors who pay to license their data.

Thanks.
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Andy DeNardi

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The more I look at these star ratings the less trust I have in them. In the last year, several hundred albums have had their ratings changed, usually higher. Many albums have been bumped from four stars to five. Some were three stars at this time last year and I've seen two and a half star albums suddenly reach four and a half.

New artists often get their albums downgraded after a year or two if they don't catch on. Classic rock albums with low ratings may be upgraded if they remain popular.

Jazz has a very small following these days and few new albums are reviewed. So it mystifies me that a sixty year old album that has been in the database since the days of the first printed guide, gets a change in the star rating but maintains the same review that it had in 1995.

It sometimes seems like there are other factors than the quality of the music. Over and over the excuse is trotted out that Rovi struggles to crawl out from under a heap of feedback and suggestions. Maybe it's time they addressed that feedback so that there was less of it, and hired more people so that they could stay current.
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Chrysta Cherrie

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Hi Andy,
This is worth discussion, but you're starting the conversation with the wrong people. As you know, this is not an AllMusic issue but rather a Rovi issue. Because we are their data clients, as opposed to part of their company, we have no role in developing or refining their editorial practices. To make an analogy, if I wanted to share feedback about the new recipe of a Morningstar Farms product that I bought at Whole Foods, I would direct that to Morningstar or their parent company, not Whole Foods.

Feedback related to reviews and biographies, tagged metadata like Genres, Styles, Moods, Themes and Similar Artists, as well as credits, album covers, sound clips and music videos is Rovi's territory, and you may reach them directly by following the steps in our support pages (here's the aaFAQ as a starting point). If you have questions about the FAQ or other support pages, let me know.

Thanks.
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Matski

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@Chrysta Cherrie

Thanks for getting back to me so quickly. No problem in waiting it out for a official response from Rovi team.

May I ask, do you still write reviews for the website yourself?

@Andy DeNardi

It doesn't often happen but have noticed that whenever a review is re-rated, the original writer may choose to rewrite the review to fit the new rating. For example, I'm quite sure that Stephen Thomas Erlewine rewrote his reviews for the Arctic Monkey's first album and Radiohead's 'Kid A' when they were re-rated.

It's great when it happens but I can understand that it probably doesn't come high on their list of priorities, compared to getting reviews for new releases written, etc.