Username has been changed

  • 1
  • Problem
  • Updated 9 years ago
  • In Progress
My username has been changed. How do I change it back?
Photo of ladeeda

ladeeda

  • 5 Posts
  • 0 Reply Likes
  • frustrated

Posted 9 years ago

  • 1
Photo of Kendra

Kendra

  • 1818 Posts
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Does the username include "legacy user" and still show all of your correct info on your profile? If so, that's what comes up when there's an odd character in a username our system can't understand. If that's the case, just email me at contact@sidereel.com with the legacy username given to you and what you'd like your username to be without any odd characters.

If you are instead getting logged in to a different user account not like the situation described above, then please email us at contact@sidereel.com including your real username plus the username you got logged into. This is a bug our team is working on figuring out & fixing up asap.