what is wrong with the sidereel site.....

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  • Question
  • Updated 1 month ago
the site has changed on my computer... everything is underneath and writen...
Photo of ml vd berg

ml vd berg

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Posted 1 month ago

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Photo of TV Queen

TV Queen, Official Rep

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Try pulling the site up in an incognito/private browser window, with all extensions/add-ons turned off, and see if you get the same results.

If not, then it's probably an add-on/extension marring your viewing experience. You'll need to troubleshoot your browser to figure out which one.

If so, then please send a screenshot to customer_support@sidereel.com with a description of the problem, your browser version, and OS, and we'll look into it for you.

We haven't had any other complaints today, so it's probably something simple on your end that updated behind the scenes and broke things.