Why am I not receiving the email to confirm my account?

  • 30
  • Question
  • Updated 6 years ago
  • Answered
I created an account on SideReel then clicked the link asking me to confirm my email address for my account. I waited a while and didn't receive the confirmation email. What do I do?
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Kendra

  • 1818 Posts
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  • confused

Posted 10 years ago

  • 30
Photo of Kendra

Kendra

  • 1818 Posts
  • 101 Reply Likes
Official Response
First check your junk mail as it may have ended up there instead of your inbox being an unfamiliar email address.

If it's not in your inbox or junk mail, it's possible your email security settings are too high for the email to even make it to junk mail.

Try adding info@sidereel.com to your email contacts, then clicking the confirmation link on the site again. You should receive the email in your inbox within about 20-30 minutes.