why is everything gone?

  • 1
  • Problem
  • Updated 9 years ago
  • In Progress
How come all of my subscriptions are gone? As well as any posts I have written?
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Jennifer Gardner

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  • happy

Posted 9 years ago

  • 1
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Kendra

  • 1818 Posts
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Hi Jennifer, did you log in with your regular username and then visit your profile to find this issue or did you try using Facebook Connect and then run into this? If you tried to connect with Facebook, if you were not already logged in to your SideReel account, a new Facebook connected account would have been created for you, meaning you were not on your original profile with all your subscribed shows, but an all new profile.

Let me know if which is the case and I'll be happy to help further.
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Jennifer Gardner

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I figured it out right after I wrote about the problem, but thank you. It was the facebook connect thing!
Photo of Kendra

Kendra

  • 1818 Posts
  • 101 Reply Likes
Thanks for letting me know you worked it out, Jennifer! Let me know if you are looking to disconnect the FB account and I can let you know how to do so.