Won't mark as wached on the iPhone app

  • 17
  • Problem
  • Updated 4 years ago
  • Solved
Every time I mark an episode as watched on the iPhone app it just doesn't do it. This problem just occurred, it worked before!
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Romy Ronja Reutgen

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Posted 4 years ago

  • 17
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Trisha King

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This reply was created from a merged topic originally titled Tracker not showing watched show as watched..

On the webpage my tracker is showing all my shows "next episodes" as unwatched, however if I switch to the "unwatched" tab or go to the shows individual pages that episode is marked watched.

I can mark them watched (again), the show is marked "up to date" then I refresh my tracker and they are all there again.
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kenhartzell

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This reply was created from a merged topic originally titled Watched show not remembered, Shows not appearing in tracker.

I can't get my tracker to acknowledge when I have watched an episode or season. I click the box, it adds the checkmark, but when I go back to the tracker, its still on the same episodes. I'm having this problem with different shows, and the same thing happens when I go to the individual pages for the shows. Additionally, some show that are appearing in my calendar are not showing below in the tracker, even though the series has unwatched episodes.
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Rita Silva

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This reply was created from a merged topic originally titled Hi can you help me the site isn't marking episodes as watched... what can I do?.

I keep clicking on the butten but every time I refresh the page the episodes came back as unwatched
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Zaz

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Official Response
To all users with "frozen" episodes, please reload your tracker and try again. We just pushed another fix for this bug and it would be great to hear if it was successful.

We know how frustrating this is and hope the problem is resolved for you all now.
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Tarra Cline

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If not all they have to do is uncheck the episode it's not marking as well as the one before it then restart the app and it will then let them mark them, I have replied to comments letting them know but none responded letting me know if it worked, that's how I fixed mine.

For example if they can't mark episode 5 of a show they need to unmark episode 5 and 4 then restart the app and it should let them then mark the episodes.
(Edited)