Changes made in Alto Professional

In order to preserve the promise of transparency and open communication, the change log records changes to topics made by both customers and employees. Anyone can dispute a change by clicking the "Dispute" link and entering additional details.


  • February 04, 2019 15:01
    Bill R.
    Changed reply in topic of Alto 802 - Electrical high pitched noise when recording. by Danny S. to Same issue, please help. The mixer is perfect in my eyes, except this one fatal flaw. I've tried customer support, always get the run around. I want my money back or a solution. .
    Dispute this change
  • January 22, 2019 14:47
    Bill R.
    Changed title of Joseph by Quang Nguyen to Echo on my Live 802 is not working well.
    Dispute this change
  • January 22, 2019 14:47
    Bill R.
    Changed description of Hi all, I own a alto live 802 mixer and its echo is not working well, on and off( most: no echoes at all ) do anyone had the same issue? Thanks by Quang Nguyen to Hi all, I own a alto live 802 mixer and its echo is not working well, on and off( most: no echoes at all ) do anyone had the same issue? Thanks.
    Dispute this change
  • January 17, 2019 14:39
    Bill R. Dispute this change
  • January 11, 2019 14:58
    Bill R. Dispute this change
  • January 03, 2019 22:34
    Jennifer L
    Changed reply in topic of Mixer - IEM - Cables by Jennifer L to Hi Bill<br /> <br /><br />Thanks very much for your reply. I was expecting to get a notification and didn’t, so apologies for my late response.<br /> <br /><br />Yes I do use the effects on the alto mixer. So therefore I need a Y cable going from AUX send - going to the in ear box - again Y at that end for left and right... does that sound correct?<br /> Would this cable be suitable? See photo <br /><br />And if I’ve understood you correctly, the ONLY use for the audio interface would be for recording... no other use?<br /> <br /><br />Thanks again for your advice<img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1770090/RackMultipart20190103-124427-1n1eg9x-DBE5A34D-48F8-4E68-BB19-6E8722AB19FA_inline.png?1546554871" />.
  • January 03, 2019 22:33
    Jennifer L
    Changed reply in topic of Mixer - IEM - Cables by Jennifer L to Hi Bill <br /><br /> Thanks very much for your reply. I was expecting to get a notification and didn’t, so apologies for my late response. <br /><br /> Yes I do use the effects on the alto mixer. So therefore I need a Y cable going from AUX send - going to the in ear box - again Y at that end for left and right... does that sound correct? <br /><br /> And if I’ve understood you correctly, the ONLY use for the audio interface would be for recording... no other use? <br /><br /> Thanks again for your advice.
  • December 26, 2018 16:01
    Bill R.
    Reason: Please refrain from duplicate posting. I have answered your other thread.
    Dispute this change
  • December 22, 2018 18:09
    kbrink59
    Changed reply in topic of alto trouper wireless linking rca source by kbrink59 to Because the linking feature only supports the Bluetooth part. Channel One, Channel 2 and RCA will not transfer over to the slave. The speakers have a great sound, but unfortunately, I had to find this out the hard way, too. .
  • December 19, 2018 20:48
    J D
    Changed reply in topic of Caixa Amplificada com defeito by J D to Hello Joaquim,<br /><br />Thanks for posting!<br /><br />While I'm unable to advise in terms of repairing a product yourself, I can help you coordinate service.&nbsp;<br /><p>It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:</p><p><br />• Submit a Warranty or Service inquiry with our Technical Support team by logging onto the <a href="http://www.altoproaudio.com/support" rel="nofollow" target="_blank" title="Link http//wwwaltoproaudiocom/supportAlto">Alto</a><a href="http://www.altoproaudio.com/support" rel="nofollow"> Pro Audio Support</a> Page. Select <b>Warranty</b> or <b>Service Inquiry</b> from the drop down menu.</p><p><br /><i>or</i></p><p><br />• For quicker support, call your nearest&nbsp;<a href="http://www.altoproaudio.com/support" rel="nofollow" target="_blank" title="Link: null">Support</a><a href="http://www.altoproaudio.com/support" rel="nofollow"> Office</a> or <a href="http://www.altoproaudio.com/support" rel="nofollow" target="_blank" title="Link: null">International</a><a href="http://www.altoproaudio.com/support" rel="nofollow"> Distributor.</a></p><p><br /><i>Make sure to reference or link this thread to help out the support team.</i></p><p><br /></p>I hope this helps! Let me know if you have any additional questions..
  • December 11, 2018 06:55
    Mas Pig Blum Flat, the poster:
    Reason: User-initiated delete from community
  • December 09, 2018 21:00
    SanTi .
    Changed description of I decided to go big for the JBL D220Ti and *Upgrade the HF driver for TS-215* Wich will fit on a TS-210/212 because of the lack of a handle bar. On the TS-215 will not fit at all.So I decided to cut part of the handle bar to make it fit. Cut at least at inch of the bottom and the rest of the inner shell. Once that's done you are able to glue it back and add some silicone to avoid any air scape from the woofer and have a tight seal. The job looks a bit sloopy as I did not own a proper cutter rotary tool I post a picture of the final product later on. I decided to cut it off since warranty was expired and also to spend on a replacement that will last a year or less or buy a newer one why not. Try this at your own risk.<img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766267/RackMultipart20181209-88414-1laz1hb-20181209_142933_inline.jpg?1544385141" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766268/RackMultipart20181209-99236-1dqnkzo-20181209_142900_inline.jpg?1544385162" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766269/RackMultipart20181209-54537-1v308yf-20181209_142840_inline.jpg?1544385172" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766270/RackMultipart20181209-85240-wj2lyi-20181209_142811_inline.jpg?1544385186" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766274/RackMultipart20181209-53286-1iahlt-20181209_142924_inline.jpg?1544385227" /><br /><br />PS: I have two Altos and side to side the quality is amazing at the same settings and volume the new driver surpass the factory one!! Really Happy. by SanTi . to I decided to go big for the JBL D220Ti and *Upgrade the HF driver for TS-215* Wich will fit on a TS-210/212 because of the lack of a handle bar. On the TS-215 will not fit at all.So I decided to cut part of the handle bar to make it fit. Cut at least at inch of the bottom and the rest of the inner shell. Once that's done you are able to glue it back and add some silicone to avoid any air scape from the woofer and have a tight seal. The job looks a bit sloopy as I did not own a proper cutter rotary tool I post a picture of the final product later on. I decided to cut it off since warranty was expired and also to spend on a replacement that will last a year or less or buy a newer one why not. Try this at your own risk.<img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766267/RackMultipart20181209-88414-1laz1hb-20181209_142933_inline.jpg?1544385141" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766268/RackMultipart20181209-99236-1dqnkzo-20181209_142900_inline.jpg?1544385162" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766269/RackMultipart20181209-54537-1v308yf-20181209_142840_inline.jpg?1544385172" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766270/RackMultipart20181209-85240-wj2lyi-20181209_142811_inline.jpg?1544385186" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766274/RackMultipart20181209-53286-1iahlt-20181209_142924_inline.jpg?1544385227" /><br /><br /> PS: I have two Altos and side to side the quality is amazing at the same settings and volume the new driver surpass the factory one!! Really Happy. <img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766297/RackMultipart20181209-15137-1kh6fun-20181209_155303_inline.jpg?1544389198" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766298/RackMultipart20181209-110787-11jxfpe-20181209_155249_inline.jpg?1544389206" />.
  • December 09, 2018 20:53
    SanTi .
    Changed reply in topic of Replacement TS212/TS215 HF drivers with/without heatsink? by SanTi . to I decided to go big for the JBL D220Ti and *Upgrade the HF driver for TS-215* Wich will fit on a TS-210/212 because of the lack of a handle bar. On the TS-215 will not fit at all.So I decided to cut part of the handle bar to make it fit. Cut at least at inch of the bottom and the rest of the inner shell. Once that's done you are able to glue it back and add some silicone to avoid any air scape from the woofer and have a tight seal. The job looks a bit sloopy as I did not own a proper cutter rotary tool I post a picture of the final product later on. I decided to cut it off since warranty was expired and also to spend on a replacement that will last a year or less or buy a newer one why not. Try this at your own risk.<img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766267/RackMultipart20181209-88414-1laz1hb-20181209_142933_inline.jpg?1544385141" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766268/RackMultipart20181209-99236-1dqnkzo-20181209_142900_inline.jpg?1544385162" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766269/RackMultipart20181209-54537-1v308yf-20181209_142840_inline.jpg?1544385172" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766270/RackMultipart20181209-85240-wj2lyi-20181209_142811_inline.jpg?1544385186" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766274/RackMultipart20181209-53286-1iahlt-20181209_142924_inline.jpg?1544385227" /><br /><br /> PS: I have two Altos and side to side the quality is amazing at the same settings and volume the new driver surpass the factory one!! Really Happy.<img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766295/RackMultipart20181209-116871-1uqlb20-20181209_155249_inline.jpg?1544388823" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766296/RackMultipart20181209-80361-1uq024f-20181209_155303_inline.jpg?1544388831" />.
  • December 09, 2018 20:50
    SanTi .
    Changed reply in topic of Replacement TS212/TS215 HF drivers with/without heatsink? by SanTi . to I decided to go big for the JBL D220Ti and *Upgrade the HF driver for TS-215* Wich will fit on a TS-210/212 because of the lack of a handle bar. On the TS-215 will not fit at all.So I decided to cut part of the handle bar to make it fit. Cut at least at inch of the bottom and the rest of the inner shell. Once that's done you are able to glue it back and add some silicone to avoid any air scape from the woofer and have a tight seal. The job looks a bit sloopy as I did not own a proper cutter rotary tool I post a picture of the final product later on. I decided to cut it off since warranty was expired and also to spend on a replacement that will last a year or less or buy a newer one why not. Try this at your own risk.<img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766267/RackMultipart20181209-88414-1laz1hb-20181209_142933_inline.jpg?1544385141" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766268/RackMultipart20181209-99236-1dqnkzo-20181209_142900_inline.jpg?1544385162" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766269/RackMultipart20181209-54537-1v308yf-20181209_142840_inline.jpg?1544385172" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766270/RackMultipart20181209-85240-wj2lyi-20181209_142811_inline.jpg?1544385186" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766274/RackMultipart20181209-53286-1iahlt-20181209_142924_inline.jpg?1544385227" /> PS: I have two Altos and side to side the quality is amazing at the same settings and volume the new driver surpass the factory one!! Really Happy..
  • December 09, 2018 19:58
    SanTi .
    Changed reply in topic of Replacement TS212/TS215 HF drivers with/without heatsink? by SanTi . to I decided to go big for the JBL D220Ti and *Upgrade the HF driver for TS-215* Wich will fit on a TS-210/212 because of the lack of a handle bar. On the TS-215 will not fit at all.So I decided to cut part of the handle bar to make it fit. Cut at least at inch of the bottom and the rest of the inner shell. Once that's done you are able to glue it back and add some silicone to avoid any air scape from the woofer and have a tight seal. The job looks a bit sloopy as I did own a proper cutter rotary tool I post a picture of the final product later on. I decided to cut it off since warranty was expired and also to spend on a replacement that will last a year or less or buy a newer one why not. Try this at your own risk.<img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766267/RackMultipart20181209-88414-1laz1hb-20181209_142933_inline.jpg?1544385141" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766268/RackMultipart20181209-99236-1dqnkzo-20181209_142900_inline.jpg?1544385162" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766269/RackMultipart20181209-54537-1v308yf-20181209_142840_inline.jpg?1544385172" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766270/RackMultipart20181209-85240-wj2lyi-20181209_142811_inline.jpg?1544385186" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766274/RackMultipart20181209-53286-1iahlt-20181209_142924_inline.jpg?1544385227" />.
  • December 09, 2018 19:57
    SanTi .
    Changed reply in topic of Replacement TS212/TS215 HF drivers with/without heatsink? by SanTi . to I decided to go big for the JBL D220Ti Wich will fit on a TS-210/212 because of the lack of a handle bar. On the TS-215 will not fit at all.So I decided to cut part of the handle bar to make it fit. Cut at least at inch of the bottom and the rest of the inner shell. Once that's done you are able to glue it back and add some silicone to avoid any air scape from the woofer and have a tight seal. The job looks a bit sloopy as I did own a proper cutter rotary tool I post a picture of the final product later on. I decided to cut it off since warranty was expired and also to spend on a replacement that will last a year or less or buy a newer one why not. Try this at your own risk.<img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766267/RackMultipart20181209-88414-1laz1hb-20181209_142933_inline.jpg?1544385141" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766268/RackMultipart20181209-99236-1dqnkzo-20181209_142900_inline.jpg?1544385162" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766269/RackMultipart20181209-54537-1v308yf-20181209_142840_inline.jpg?1544385172" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766270/RackMultipart20181209-85240-wj2lyi-20181209_142811_inline.jpg?1544385186" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766274/RackMultipart20181209-53286-1iahlt-20181209_142924_inline.jpg?1544385227" />.
  • December 09, 2018 19:53
    SanTi .
    Changed reply in topic of Replacement TS212/TS215 HF drivers with/without heatsink? by SanTi . to I decided to go big for the JBL D220Ti Wich will fit on a TS-210/212 because of the lack of a handle bar. On the TS-215 will not fit at all.So I decided to cut part of the handle bar to make it fit. Cut at least at inch of the bottom and the rest of the inner shell. aonce that done you are able to glue it back and add some silicone to avoid any air scape from the woofer and have a tight seal.<img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766267/RackMultipart20181209-88414-1laz1hb-20181209_142933_inline.jpg?1544385141" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766268/RackMultipart20181209-99236-1dqnkzo-20181209_142900_inline.jpg?1544385162" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766269/RackMultipart20181209-54537-1v308yf-20181209_142840_inline.jpg?1544385172" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766270/RackMultipart20181209-85240-wj2lyi-20181209_142811_inline.jpg?1544385186" /><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1766274/RackMultipart20181209-53286-1iahlt-20181209_142924_inline.jpg?1544385227" />.
  • December 09, 2018 19:21
    SanTi ., the poster:
    Reason: User-initiated delete from community
  • December 09, 2018 19:21
    SanTi .
    Changed reply in topic of Replacement TS212/TS215 HF drivers with/without heatsink? by SanTi . to I might have found a way to add any 1inch HF Driver of course if you willing to make some modifications at the box and have the proper tools. The TS-215 is a great speaker but unfortunately for that handle bar, to upgrade the driver is almost impossible but since I was willing to make some cuts and modify the box you are able upgrade to a bigger driver..
  • December 09, 2018 19:21
    SanTi .
    Changed reply in topic of Replacement TS212/TS215 HF drivers with/without heatsink? by SanTi . to I might have found a way to add any 1inch HF Driver of course if you willing to make some modifications at the box and have the proper tools. The TS-215 is a great speaker but unfortunately for that handle bar, to upgrade the driver is almost impossible but since I was willing to make some cuts and modify the box you are able upgrade to a bigger driver..
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