ALTO TS312 stopped working

Hi, I have a pair of ALTO TS312 and one of them stopped working. We were using it to run music in the background really low, not pushing the speaker in any way, and it just stopped working in the middle of a song. There was no smoke or smell.

What should I do now ?

Thanks
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  • Hi Jack,

    Thanks for posting. Sorry you're having issues with your TS312.

    It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alto Pro Audio Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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