I’m frustrated

Alto ZMX122FX Will Not Power On

so having moved house I unpacked all my gear but to my surprise my mixer just wont power up .... gutted... please help original power supply etc all been used its just dead.
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  • Hi Craig,

    I'm sorry to hear about the trouble you're having. Did this just begin happening as soon as you moved? If so, we just want to double check that the power supply you're using has a rating of 18VAC, 1000mA.

    If you continue to have trouble, this may indicate a problem with the hardware, whether it's coming from the power supply or the mixer. Warranty and non-warranty claims are not handled here on the forum but I can point you in the right direction. Here are a couple of options that you could choose from:

    • Submit Warranty or Service inquiry with our Technical Support team by logging onto the ALTO Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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  • I was really upset as I turned up to do a gig last night and no power to my mixer desk this would have been absolutely disastrous have I not had a spare mixing desk in the boot weather the alto speaker I got died shortly afterwards so that's another expensive door stop and now my desk has joined the ranks of being useless as I cannot use it so any help would be fantastic thank you
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  • Hello, Sammi

    Thanks for posting! Sorry to hear that happened.

    It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the Alto Pro Audio Support Page. Select Warranty or Service Inquiry from the drop-down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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  • Hi I also recently moved and when I plugged everything back up for whatever reason my mixer wont power on. I have the ZMX52 and the original power cord which is a 18VAC and 500mA charger. No idea what happened but any info would help
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